Program Operations & Data Analyst
Resume:
ESTHER
CHUKU
Nigeria
****************@*****.***
linkedin.com/in/chidera-chuku-776650293
EDUCATION
B.Sc. Educational Technology,
University of Port Harcourt
CERTIFICATIONS
BACHELOR OF SCIENCE (EDUCATION)
Huawei Certification in Routing and Switching
Data Analysis
Project Management
TECHNICAL SKILLS
● Microsoft Office Suite
● Google Workspace Tools
● SQL
● Power BI
● Data Analytics
● Project Coordination
● Agile & Workflow Management
● Design & Creative Tools
● Social Media & Content
● Writing and Communication Tools
SUMMARY
A versatile Program Operations and Data Analyst with proven experience supporting nonprofit programs, coordinating outreach initiatives, and analyzing field data to guide informed decisions. Skilled in SQL, spreadsheets, and Power BI and basic graphic design and video creation for reporting, trend analysis, operational insights, and visual communication. Experienced in project style coordination using Agile principles and cross functional collaboration in fast paced startup, remote and nonprofit environments. Known for clear communication, relationship building, and providing reliable support across teams and external partners.
WORK EXPERIENCE
Digital Operation & Outreach Coordinator
Mar 2025 - PRESENT
Grace For All Foundation
● Analyze outreach and program data to identify trends in demographics, engagement and participation, using insight to optimize campaigns and increase impact.
● Developed multimedia content for YouTube and social media, including graphics and flyers, resulting in a 30% increase in engagement and follower reach.
● Managed community engagement by responding to
messages and emails, fostering a supportive online presence and strengthening stakeholder relationships
● Promoting outreach campaigns online, boosting volunteer signups and program visibility.
Project Manager Intern
Dec 2025 - Mar 2026
Incrosoft
● Assign tasks and monitor progress according to project phases, ensuring deadlines are met.
● Host daily meetings to check in with team members, provide reminders and facilitate workflow.
● coordinate across dev teams to track project milestones and communicate updates to the CEO.
● Track and maintain project documentation, including team member details, to ensure organized records and
streamlined processes.
Independent Projects & Professional Development
April 2023 – 2025
ALX
● Gained hands on experience in project coordination and Agile style workflow management
● Developed and obtained certification in data analysis using SQL, spreadsheets, and Power BI
● Worked on multiple projects while collaborating remotely across teams and time zones
Technical Educator and IT support
Sep 2019 - Jan 2023
Gradeur International School & Haggis College PH
● Delivered hybrid instructions (onsite and remote), effectively engaging 30-200 students in core computer science concepts and increasing comprehension.
● Managed digital learning platforms, school websites and IT infrastructure ensuring seamless virtual learning experiences.
● Created an interactive classroom environment that encouraged participation and strengthened practical tech skills.
● Designed and Implemented lesson plans, leading to a 15% improvement in students assessment scores and
increased engagement.
VOLUNTEER WORK
Admin & Outreach Volunteer
April 2021 - PRESENT
Mission Africa
● Coordinate beneficiaries during outreach programs, ensuring they are organized, seated, and ready for medical treatment
● Enter beneficiary details and health information into the company system, accurately capturing symptoms and relaying critical information to medical staff.
● Supported both remote and onsite operations, ensuring smooth coordination during community outreach initiatives.
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