JENNIFER HAYES
Project Administrative Assistant
+1-973-***-**** ***.*.*****@*****.*** Parsippany, NJ
EXPERIENCE
Tri-State Area (Remote/Hybrid-Part Time)
Hyde Sisters Logistics
**/**** - ******* ***-State Area
Manage day-to-day logistics operations across the tri-state region, ensuring 98%+ on-time delivery performance
Oversee payroll processing and staff scheduling for drivers and dispatchers, reducing overtime costs by 15% through workforce optimization
Lead recruitment, interviewing, onboarding, and training of operations staff to improve retention and performance standards Develop and implement company policies to ensure compliance with federal and state transportation regulations; maintained zero compliance violations
Negotiate and secure dispatcher partnerships and transportation contracts, increasing fleet utilization and revenue growth Manage client relationships, service delivery standards, and issue resolution to maintain high customer satisfaction and retention Monitor operational KPIs including delivery performance, labor costs, and contract profitability
Accounting Specialist
NK Architects
07/2024 - 05/2025 Morristown, NJ
Managed financial setup and budget allocation for 50+ active projects Processed and reconciled 200+ invoices monthly, reducing billing discrepancies by 30%
Monitored project budgets exceeding $5M+, identifying cost risks and preventing contract overruns
Improved financial reporting accuracy by 25% through workflow optimization
Conducted reconciliations and compliance reviews contributing to zero audit findings
Supported revenue tracking, contract compliance, and financial forecasting
Project Accounting Specialist
LLH
02/2023 - 06/2024 Parsippany, New Jersey
Supported full-cycle project accounting for 40+ engineering projects Monitored budgets ranging from $3M-$8M and reduced revenue leakage by 15%
Streamlined invoicing workflows, reducing billing cycle time by 25% Maintained 99% billing accuracy through detailed financial data management
Partnered with project managers and finance teams to ensure accurate revenue recognition
Project Coordinator
Stantec
03/2017 - 12/2022
Supported multiple engineering projects valued at $10M+ combined Tracked project hours, expenses, budgets, and financial documentation Prepared executive-level reports and status updates for leadership teams Improved reporting efficiency by 30% through standardized tracking systems
Conducted internal compliance audits and strengthened documentation processes
SUMMARY
OPERATIONS MANAGER PROJECT
ADMINISTRATOR PROJECT ACCOUNTING
SPECIALIST Operations and Project Administration
professional with 10+ years of experience in
logistics operations, project accounting, payroll
management, budget oversight, contract
compliance, and executive-level administrative
support. Proven ability to manage cross-functional teams, oversee financial controls, improve
operational efficiency, and ensure regulatory
compliance. Experienced in ERP systems, SAP,
billing accuracy, revenue tracking, and workflow
optimization.
KEY ACHIEVEMENTS
Logistics Optimization
Achieved 98% on-time delivery rate,
optimizing logistics operations across tri-
state region.
Invoice Processing Efficiency
Reduced billing discrepancies by 30%
processing 200+ invoices monthly.
Strategic Partnership Success
Increased fleet utilization, revenue through
strategic partnerships negotiation.
Budget Monitoring Expertise
Reduced revenue leakage by 15%
monitoring $8M project budgets, ensuring
financial accuracy.
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EXPERIENCE
Business Operations Analyst
PerkinElmer
02/2010 - 05/2014 Rahway, NJ
Managed high-volume SAP service orders, reducing processing delays by 20%
Developed standard operating procedures (SOPs) to support compliance and audit readiness
Coordinated invoice approvals, vendor communications, and financial documentation
Provided executive administrative and operational support to leadership teams
EDUCATION
Bachelor of Science in Business Administration
University of Phoenix
09/2011 - 05/2015 Jersey City, United States
SKILLS
Operations Management
Project Administration
Project Accounting
Budget Management & Variance Analysis
Payroll Processing
Staff Scheduling & Workforce Planning
Contract Management
Regulatory Compliance
Financial Reporting
Invoice Processing & Reconciliation
Revenue Recognition Audit Preparation
Executive Administrative Support
Vendor Management
Client Relationship Management
Process Improvement
ERP Systems & SAP
Advanced Microsoft Excel
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