Manager

FALLON R. FERNANDES

Whitestown, IN 317-***-**** ****************@*****.*** LinkedIn

STRATEGIC PROGRAM MANAGEMENT SUPPLY CHAIN LIFE SCIENCES STRATEGIC ACCOUNTS

Professional Summary

Strategic Program and Supply Chain leader with 15+ years of progressive experience across pharmaceutical manufacturing, clinical research, logistics, and healthcare. Proven success leading cross-functional initiatives, executive customer relationships, operational excellence programs, and complex projects in highly regulated Life Sciences environments. Experienced in strategic account management, project leadership, process improvement, AI-enabled productivity, and data-driven decision making.

Executive Core Competencies

Strategic Program Management • Project Management • Supply Chain Management • Strategic Account Management • Customer Success • Executive Stakeholder Management • Portfolio Management • Cross-Functional Leadership • Operational Excellence • Lean Six Sigma • Process Improvement • Continuous Improvement • Risk Management • Root Cause Analysis • Inspection Readiness • KPI Development • Business Intelligence • AI Adoption • Change Management • Vendor & Supplier Management

Technology

SAP • Salesforce • Veeva • Microsoft Power BI • Microsoft Copilot & AI Tools • Manhattan SCALE WMS • ATTP • Systech • C3 Transportation • ServiceNow • SharePoint • Microsoft Teams • Microsoft 365

Professional Experience

LANGHAM LOGISTICS Strategic Accounts Manager (Promoted from Strategic Accounts Representative) 2025–Present

Manage executive customer relationships supporting Eli Lilly within a highly regulated pharmaceutical supply chain.

Lead strategic projects, Monthly Business Reviews (MBRs), KPI reporting, executive communications, and account governance.

Partner with Operations, Quality, Transportation, Engineering, IT, and Customer Success to deliver complex initiatives.

Drive operational improvements, customer escalations, serialization initiatives, and risk mitigation.

Utilize SAP, Manhattan SCALE, ATTP, Systech, Power BI, Microsoft Copilot, and AI-enabled tools to improve reporting and decision-making.

ELI LILLY AND COMPANY Senior Project Manager, Clinical Laboratory Sciences 2020–2025

Managed strategic suppliers supporting global clinical development programs.

Led cross-functional projects involving laboratories, biomarkers, imaging, ECG, and specialty vendors.

Directed supplier governance, compliance, budgets, risk mitigation, and inspection readiness.

Supported enterprise process improvement and operational excellence initiatives.

LABCORP DRUG DEVELOPMENT Global Study Manager / Client Lead 2017–2020

Directed global clinical studies from startup through closeout.

Managed timelines, budgets, risks, client relationships, and executive communications.

Led multinational cross-functional project teams supporting pharmaceutical sponsors.

URBAHNS COMPANIES Project Manager / Commercial Property Manager 2010–2017

Managed commercial real estate portfolios, capital projects, vendor relationships, budgets, and operational improvements.

Education

Bachelor of Science in Supply Chain Management and Marketing

Kelley School of Business, Indiana University

Certifications

Lean Six Sigma Green Belt

Project Management Essentials Certificate – Purdue University

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