Donna Contreras
Twin Falls, ID *****
208-***-**** **************@*****.***
Authorized to work in the U.S. Willing to relocate Bilingual: English & Spanish Professional Summary
Reliable and hardworking professional with 10+ years of experience in delivery driving, caregiving, and production environments. Strong background in safe driving, patient care, and time-sensitive deliveries. Recognized for excellent customer service, adaptability, and the ability to work efficiently in fast-paced settings.
Key Skills
● Customer Service & Delivery Operations
● Medication Administration & Patient Care
● Home Health & Elder Support
● Warehouse & Production Line Experience
● Safety, OSHA & HIPAA Awareness
● Time Management & Communication
● Bilingual: English & Spanish
Work Experience
Independent Driver – Roadie / UPS Contractor Twin Falls, ID 2023 – Present
● Pick up and deliver customer medication orders and packages between facilities and homes.
● Maintain delivery accuracy, time management, and safety standards. Independent Contractor – Spark, Uber Eats & DoorDash Twin Falls, ID 2020 – Present
● Deliver groceries and meals throughout the Twin Falls area.
● Provide professional customer service while ensuring accurate and timely deliveries. Production Associate – Chobani Twin Falls, ID
Jul 2023 – Oct 2023
● Operated conveyors, cup loaders, and related machinery in a cold warehouse environment.
● Inspected packaging for proper seals, dates, and labeling accuracy.
● Maintained productivity in a fast-paced manufacturing setting. Delivery Driver / Paint Mixing Specialist – Wesco Group Inc. Twin Falls, ID Feb 2021 – Jun 2023
● Mixed and matched automotive paints using color-eye technology.
● Delivered hazardous materials and products safely and on schedule.
● Ensured compliance with safety and handling regulations. Med Tech / Caregiver – Grace Assisted Living Nampa, ID Apr 2020 – Jun 2020
● Assisted residents with daily living activities, medication administration, and meals.
● Supported mobility, hygiene, and overall resident comfort. Processing Laborer – Amalgamated Sugar Company Paul, ID Aug 2018 – Nov 2018
● Supported truck unloading and conveyor belt operations for sugar beet processing.
● Maintained safety and production flow during 12-hour shifts. Caregiver / Personal Assistant – Home Health Agencies (Inclusions Inc., BrightStar, Home Watch, Cascadia, A Caring Hand) Idaho 2016 – 2019
● Provided home health support to seniors and individuals with disabilities.
● Assisted with personal care, meal preparation, and daily living needs.
● Ensured client safety, comfort, and companionship. Driver – Union Pacific & Kansas City Railroad Laredo, TX 2011 – 2017
● Transported engineers and conductors between trains and stations.
● Operated vehicles safely under varied conditions. Clerical Assistant – True Water Laredo, TX
2012
● Managed filing, data entry, scheduling, and customer communication.
● Assisted with bookkeeping and general office operations. Education
College of Southern Idaho – Twin Falls, ID
Nurse Assistant / CNA Training 2023
Texas Careers – Laredo, TX
Associate in Import/Export Administration & Business Management 2005 Certifications
● CNA (In Progress) – Idaho State Board of Nursing
● CPR / First Aid / AED (Adult–Child–Infant) – National CPR Foundation (2023–2025)
● Bloodborne Pathogens Certification – National CPR Foundation (2023)
● BLS / ACLS Certified – Active
● Certified Medication Aide / Technician
● Valid Driver’s License (Class D / CDL)
Additional Information
● 10+ years of caregiving, home health, and delivery experience
● Skilled in Microsoft Office, QuickBooks, and data entry
● OSHA & HIPAA trained
● Dependable, safety-conscious, and customer-focused