Top Leasing Consultant & Property Leasing Expert

Daphne Gomez

Fullerton, CA *****

*************@******.***

+1-714-***-****

Work Experience

Leasing Consultant

AMC Living-Costa Mesa, CA

May 2022 to Present

Recognized as Top Leasing Consultant for three consecutive years.

• Closed about 10 leases per month ranking number 1 on the company

• Built strong resident relationships, leading to high renewal rates and positive online reviews.

• Conducted property tours, processed applications, and managed lease documentation in compliance with company policies and fair housing laws.

• Collaborated with marketing to design promotional events and social media.

• Greet, qualify, and tour prospective residents while presenting community features and benefits to maximize leasing potential.

• Respond promptly to phone, email, and walk-in inquiries to convert leads into signed leases.

• Maintain accurate records of leads, prospects, and lease activity using AppFolio.

• Coordinate move-ins and move-outs, ensuring all inspections and paperwork are completed accurately.

• Collaborate with maintenance and management teams to ensure resident Education

High school diploma or GED

Skills

• Time management

• Fair Housing regulations

• Microsoft Office

• Computer skills

• Microsoft PowerPoint

• Attention to detail

• Computer literacy

• Communication skills

• Driving

• Customer support specialist experience

• Sales

• Microsoft Excel

• Technical support representative experience

• Microsoft Outlook

• Bilingual

• knock

• Administrative experience

• Phone call management

• AppFolio

• Property leasing

• Microsoft Word

• Customer service

• Problem-solving

• Active listening

• Organizational skills

• Leadership

• Building positive relationships with residents

• Property management

• Call center agent experience

• OneSite

Certifications and Licenses

Driver's License

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