Entry-Level Customer Service & Coordination

MADISON WADE

Entry- Level

maddiebrooksw****.com 972-***-**** Richardson, Texas

WORK EXPERIENCE

Server

BJ's Restaurant & Brewhouse

December 2024 - Present Plano, Texas

Guided a diverse range of guest through menu selections and dietary preferences, enhancing their dining experience and encouraging repeat visits.

Achieved a 100% customer satisfaction rate in a bustling dining environment, leading to consistently positive guest reviews. Efficiently restocked supplies and maintained optimal inventory levels., ensuring uninterrupted operations and enhancing workflow efficiency by minimizing downtime.

Server

Razzoo's Cajun Cafe

March 2023 - December 2024 Garland, Texas

Managed cash transactions with 100% accuracy, adhering to company protocols to ensure smooth operations and minimize discrepancies.

Delivered outstanding customer service by fostering a welcoming and vibrant atmosphere that encouraged guest interaction and satisfaction.

Office Coordinator

Kool Best Heating and Air

July 2020 - Februray 2023 Garland, Texas

Managed the printing and meticulous filing of 100+ invoices weekly, ensuring accurate record-keeping and streamlined access for the finance team.

Successfully coordinated an average of 30+ appointments weekly for new and returning clients, enhancing scheduling efficiency and client satisfaction.

EDUCATION

High School Diploma

Memorial Pathway Academy

August 2016 - June 2020

Garland, Texas

Registered Phlebotomy Technician

Certification

Phlebotomy

Phlebotomy Training Specialists

August 2024 - September 2024

Richardson, Texas

SKILLS

Customer Service

Accountable

Adaptable

Detail-oriented

Compassionate

Communication skills

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