Executive Assistant and Administrative Coordinator
Resume:
Kimberly Crook
Lawrenceville, GA 30046
***.*.*****@*****.***
Professional Summary
Experienced and reliable Executive Assistant with over 25 years of administrative support experience in corporate, nonprofit, and government environments. Demonstrates strong organizational and communication skills, attention to detail, and the ability to manage multiple responsibilities efficiently. Skilled in project coordination, travel and calendar management, reporting, and cross- functional collaboration. Proficient in a wide range of software applications and known for supporting executive teams.
Key Skills
• Executive Support • Calendar & Travel Management • Expense Reporting
• Relocation Program Administration • Project & Event Coordination
• Report Creation & Data Management • Vendor & Fleet Oversight • W2 Processing
• Call Center Oversight • Unemployment Claims Management • Software: Microsoft Office Suite, QuickBooks, Lotus Notes, Convio, Kintera, HTML, Web Design, Photo Editing Professional Experience
Waffle House, Inc. — Norcross, GA
Executive Assistant 2023 – Present
• Provide administrative support to 8 Executive Vice Presidents and 25 Senior Vice Presidents
• Manage the company’s relocation program
• Oversee renewals for the maintenance van fleet
• Maintain itineraries and produce recurring departmental reports Tax Analyst Support 2021 – 2023
• Supported the W-2 processing team and managed the Tax Department call center
• Continued oversight of maintenance van fleet renewals Unemployment Specialist 2020 – 2021
• Completed all Georgia unemployment claims and served as lead for the W•2 call center Travel Coordinator 2018 – 2020
• Booked commercial airline and private jet travel for corporate leadership and staff Finance Assistant & Legal Support (Backup) 2014 – 2018
• Supported CEO, VP of Finance, and other departments including Tax, Accounting, Franchise, and Group Health
• Coordinated reports, calendars, and occasional travel for senior leadership
• Managed special projects such as Braves Suite coordination, tax census, medical claims processing, and legal documentation
Accounts Payable Clerk 2012 – 2014
• Processed all invoices and employee expense reports with a 7- day turnaround standard American Cancer Society — Duluth, GA
Administrative Assistant, Gwinnett Office 2005 – 2010
• Supported Senior Income Manager and office staff for Relay For Life and other fundraising events
• Maintained and updated event websites
• Trained staff and volunteers on Kintera and Convio platforms
• Managed inventory and ordered office and event materials
• Served as Volunteer Coordinator and technology lead for the office Risk Management Alternatives — Duluth, GA
Correspondence Analyst 2004 – 2005
• Processed correspondence and coded accounts for clients including Citibank, Home Depot, and state tax offices
• Supported the end-of-month remit process and daily lockbox payment processing Wright-Patterson Air Force Base — Fairfield, OH
Administrative Assistant 2003
• Supported the Traffic Management Officer with scheduling, HR recordkeeping, and correspondence Adecco at Lexmark International, Inc. — Lexington, KY Administrative Assistant 2000 – 2002
• Supported VP of Supply Chain and other executives
• Scheduled meetings, arranged travel, managed expense accounts, and facilitated conference calls
• Administered and trained staff on web conferencing tools Global Computer Supplies — Suwanee, GA
Administrative Assistant 1999 – 2000
• Provided administrative support to senior managers
• Maintained financial records, handled data entry, and managed customer account files
• Drafted correspondence and supported operational procedures Education
Gwinnett Technical College, Lawrenceville, GA
Business Management Coursework, 2008 – 2010
Sullivan University, Lexington, KY
Associate of Science in Administrative Office Management, 2001 DeKalb College, Lawrenceville, GA
Art History Coursework, 1995 – 1997
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