Digital Transformation & ERP Automation Leader

PIYUSH TAYAL

Technical Operations Manager Digital Transformation ERP Implementation AI Automation Business Systems Jaipur, India +91-701******* ***************@*****.*** EXECUTIVE PROFILE

Technical Operations Manager with 9+ years of experience driving digital transformation, enterprise automation, ERP implementation, and business systems development across manufacturing and enterprise operations. Currently leading technology initiatives for a Canadian Electronics Manufacturing Services (EMS) company, partnering directly with the CEO to modernize business operations through AI-powered software solutions and enterprise system development. Architected and developed a complete ERP ecosystem supporting Sales, CRM, Procurement, Manufacturing, Inventory, Finance, Shipping, Quality, and Executive Reporting. Leading the migration from an Excel VBA ERP to a scalable web platform using React, Python, SQL, REST APIs, and Generative AI.

Strong background in business analysis, product ownership, enterprise automation, stakeholder management, and AI-assisted software development with proven success in reducing operational costs, improving efficiency, and delivering scalable internal products.

CAREER HIGHLIGHTS

• Built a complete enterprise ERP from scratch.

• Leading company-wide digital transformation initiatives.

• Reporting directly to the CEO.

• Reduced quotation preparation time by 80%.

• Reduced manual operational work by 90%.

• Consolidated 15 business systems into one ERP.

• Built 6 enterprise business applications.

• Managing technology roadmap and internal software projects. CORE EXPERTISE

Digital Transformation • ERP Strategy • Business Process Automation • Technology Roadmaps • Operational Excellence ERP & Manufacturing: CRM, Quote Management, BOM Management, Procurement, Purchase Orders, Sales Orders, Inventory, Production Planning, SMT Scheduling, Shipping, Finance, Quality, Reporting & Dashboards AI: Claude, Claude Code, ChatGPT, Gemini, Prompt Engineering, Browser Automation, AI-assisted Development, Testing, Code Review, Documentation

Technology: Excel VBA, Python, React, SQL, REST APIs, JSON, Jira, Workfront, Microsoft Office PROFESSIONAL EXPERIENCE

Manager – Technical Operations R.S. Electronique Inc., Canada (Remote) September 2025 – Present

• Lead technology strategy and digital transformation while partnering directly with the CEO.

• Architected and developed a complete Excel VBA ERP covering Quote Management, CRM, BOM Management, Procurement, Purchase Orders, Sales Orders, Inventory, Production Planning, SMT Scheduling, Shipping, Invoicing, Accounts, Quality, Reporting, and Dashboards.

• Leading migration of the ERP into a scalable AI-assisted web platform using React, Python, SQL, and REST APIs.

• Built enterprise applications including ERP System, AI Quote Analysis Tool, Project Management Platform, Inventory Dashboard, BOM Comparison Tool, and Shipping Management System.

• Leverage Claude, Claude Code, ChatGPT, Gemini, Browser Automation, and Prompt Engineering for requirements, development, testing, documentation, debugging, and code reviews.

• Support business operations across 500+ projects, 500+ BOMs, 500+ SKUs, 20+ customers, 70–90 quotations/month, and 10 ERP users.

Business Impact

• Reduced quotation preparation time by 80%.

• Reduced manual operational work by 90%.

• Replaced 15 disconnected Excel files with one integrated ERP.

• Automated procurement workflows.

• Improved production visibility and order tracking.

• Reduced operational errors through automation.

Sr. Business Analyst Nagarro

Feb 2023 – Sep 2025

• Led enterprise digital governance and stakeholder engagement.

• Managed Agile delivery, Jira backlogs, BRDs, SOPs, and process improvements.

• Implemented Excel VBA automation and executive reporting solutions.

• Served as SME for Pharmacovigilance support operations. Business Analyst ATCS (Acquired by Nagarro)

Aug 2021 – Feb 2023

• Managed enterprise business analysis, client engagement, and automation initiatives.

• Delivered Excel VBA solutions and supported R&D for new products. Sr. Analyst MetLife Global Operations Support Center Oct 2018 – Aug 2021

• Automated billing and reconciliation processes using Excel VBA.

• Reduced processing time by over 60% and improved reporting accuracy. Analyst Genpact India Pvt. Ltd.

Sep 2017 – Oct 2018

• Automated repetitive operational tasks and supported Wells Fargo leasing operations. TECHNOLOGY STACK

Languages: Excel VBA • Python • React • SQL

AI: Claude • Claude Code • ChatGPT • Gemini • Prompt Engineering • Browser Automation Enterprise Systems: ERP • CRM • Inventory • Procurement • Manufacturing • Finance • Reporting Development: REST APIs • JSON • Agile • Scrum • Jira EDUCATION

Master of Commerce (EAFM) – Rajasthan University

Bachelor of Commerce – Rajasthan University

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