AML & Administrative Case Management Specialist

ADEORIKE ODUBAWO

Atlanta, GA ****.*******@*****.*** 404-***-****

VIRTUAL ASSISTANT / ADMINISTRATIVE SUPPORT PROFILE Detail-oriented operations and compliance professional with strong experience in administrative documentation, research, data review, case management, quality control, customer/stakeholder communication, and deadline tracking. Skilled at organizing information, managing follow-ups, reviewing records for accuracy, preparing written summaries, and supporting remote teams with confidentiality and professionalism.

CORE SKILLS

Email and follow-up support Calendar and deadline tracking Data entry Document review File organization Web research Fact-checking Customer communication Workflow coordination Quality control CRM/case systems Microsoft Office Google Workspace Salesforce Tableau SQL Snowflake AI data annotation LLM evaluation PROFESSIONAL EXPERIENCE

AML Senior Investigator I Capital One Oct 2024 - Present

Manage complex case pipelines requiring detailed record review, documentation accuracy, deadline management, and organized follow- up.

Prepare clear written narratives and summaries using customer information, transaction records, internal systems, and web research. AML / Fraud Investigator GreenDot Corporation Oct 2023 - Jun 2024

Reviewed high-volume case files, extracted key details, documented findings, and maintained consistent quality standards.

Used SQL, Verafin, and internal systems to analyze data, identify issues, and prepare summaries for review and escalation. AML / KYC Investigator Wells Fargo Bank Jan 2022 - Mar 2023

Performed customer due diligence reviews, verified documentation, and summarized findings for internal stakeholders.

Reviewed referrals, subpoenas, negative media, and customer records while maintaining clear audit trails and compliant documentation. AML / KYC Compliance QC/QA Lead Bank of Idaho Oct 2016 - Nov 2021

Led quality reviews, coached team members, tracked workflow accuracy, and supported consistent completion of deliverables.

Reviewed onboarding and periodic review documentation, ensuring files were complete, organized, and properly supported. AI & DATA ANNOTATION EXPERIENCE

Evaluated AI-generated responses for accuracy, tone, relevance, bias, factual correctness, and alignment with user intent.

Performed data labeling, classification, fact-checking, web research, and structured feedback across financial, legal, and general-knowledge domains.

EDUCATION & CERTIFICATIONS

Bachelor's Degree Certified Anti-Money Laundering Specialist (CAMS) - ACAMS Anti-Money Laundering & Financial Crimes Certification - High Speed Training

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