Customer Service & Support Coordinator
Resume:
ROBERT TUYTENS
Bob Tuytens
Address
CHICAGO, IL 60634
********@*****.***
Phone
●10 years experience in customer service
●Willing to take on additional responsibilities and challenges
●Displays excellent time management with high attention to detail
●Works effectively as a team member
●Acts as liaison between family and company
●Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible
Work Experience
Aug 2016 - May 2026
Senior Member Support Coordinator, NCSA
Bradenton, FL
Taking calls, emails, and chats from clients to answer questions or resolve issues in the college athletic recruiting process
Jul 2013 - Apr 2016
Customer Service, Telava/IBFA/Country Connect
Chicago, IL
Took incoming call to assist customers in setting up long distance and internet services
Called local telephone companies to switch designation code for local and long distance services
Applied payments for customer accounts
Assisted telephone companies in trouble shooting customer issues
Jun 2003 - Sep 2007
Test Engineer, ATF
Lincolnwood, IL
Suggest the correct fastener for application based on phone and telecommunication meetings with customers, as well as testing and material specs.
Sell the idea of using our products over current or competitor products.
Produced reports to substantiate my results and provided the to the customer
Mar 1990 - May 2000
Contractor, Royal Contracting
Chicago, IL
plumbing, Electrical, Carpentry, Drywall
Jun 1986 - Oct 1990
Warranty Advisor, Snow Brothers
Melrose Part, IL
Responsible for testing Automotive parts for Ford, Lincoln, and Mercury to determine if warranty claims were valid
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