Operations & Kitchen Leadership Professional

Timothy Wood

Valley, Alabama

Phone: 706-***-****

Email: ************@*******.***

Professional Summary

Experienced **operations** and restaurant leader with over a decade of experience across quick service management, industrial maintenance, and construction trades. Proven track record managing high volume McDonald’s operations, leading kitchen teams, and controlling food and labor costs while maintaining strict food safety standards. Graduated from McDonald’s Hamburger University management program, bringing advanced training in restaurant leadership, people development, and operational excellence.

Core Skills

- Restaurant operations and shift management

- Kitchen leadership and back of house execution

- Food safety, sanitation, and cleanliness standards

- Inventory, ordering, and food cost control

- Team leadership, training, and coaching

- Performance management and people development

- Maintenance and troubleshooting (industrial environment)

- Basic plumbing, construction, and facility repair

- Problem solving and work order management

Professional Experience

Kitchen Department Manager

McDonald’s / Alia Corp East – Store #3895, Valley, Alabama

October 2017 – Present

- Lead all back of house operations during assigned shifts, including station positioning, deployment, and real time coaching to meet speed and accuracy targets.

- Ensure all food is prepared, assembled, and held to McDonald’s quality standards, following production charts, build to levels, and correct procedures for every product.

- Enforce all food safety and sanitation procedures, including handwashing, glove use, temperature checks, holding times, and completion of required food safety checklists.

- Maintain a clean, organized kitchen, including equipment, stock areas, floors, and waste handling, and keep the restaurant prepared for health inspections.

- Manage food inventories by placing and receiving orders, verifying counts, rotating stock (FIFO), and completing required counts.

- Control food cost by monitoring waste, tracking promo and employee meals, and following up on patterns with corrective action and training.

- Train and coach crew on kitchen stations, safety, food safety, and production standards using official McDonald’s training tools and station guides.

- Support guest satisfaction by ensuring the kitchen can meet peak demand without sacrificing food quality, accuracy, or speed of service.

- Participate in manager meetings, share kitchen results (speed, food cost, waste, food safety), and help build and execute action plans.

- Model professional behavior, uphold store policies, and help maintain a positive, respectful work environment.

Crew / Shift roles (earlier McDonald’s experience)

McDonald’s – Various roles

2012 – 2016

- Worked in multiple stations including grill, prep, front counter, and drive thru in a fast paced environment.

- Followed food safety, cleanliness, and cash handling procedures.

- Supported training of new crew members on station routines and standards.

Maintenance Technician

Kardoes Rubber

2011 – 2012

- Worked on facility maintenance, performing repairs on equipment, building systems, and production areas.

- Responded to work orders and equipment breakdowns to reduce downtime.

- Assisted with preventive maintenance tasks and basic troubleshooting.

Plumber / Helper

Meigs Plumbing

2010 – 2011

- Assisted with residential and/or commercial plumbing installs and repairs.

- Helped troubleshoot leaks, clogs, and fixture issues.

- Supported jobsite preparation, cleanup, and basic material handling.

Plumber / Helper

Plumbing Inc.

2009 – 2010

- Supported licensed plumbers with installation and repair of piping, fixtures, and related systems.

- Performed basic tasks such as cutting pipe, carrying materials, and site cleanup.

Production / Maintenance

PMPE

2006 – 2009

- Worked in a production/facility environment performing general labor and maintenance related tasks.

- Assisted with equipment operation, basic repairs, and housekeeping to support safe, efficient operations.

Education

Lanett High School – Lanett, Alabama

High School **Diploma**

Training and Certifications

Hamburger University – McDonald’s Corporate Training

Graduated November 2022

- Completed advanced coursework in restaurant operations, leadership, and people development.

- Trained in analyzing restaurant performance, driving profitability, and developing management talent.

Qualifications

- Strong ability to work in fast paced, high volume environments while staying calm and focused.

- Basic math and computer skills for inventory, ordering, and cost tracking.

-Availability to work flexible hours, including mornings, nights, weekends, and holidays.

Contact this candidate