Administrative Veteran with Mortgage Processing Experience

Laura M. Sheldon

**** ********** **, *****, ** **025

972-***-****, *************@*****.***

An accomplished administrative veteran with 28 years' experience – providing professional, effective support to multiple executives both independently and simultaneously Professional Experience

Financial Consultants Network LLC – Plano, Texas

Loan Administrator, Mortgage Processor

10/2019 – Present

• Managed $30-60 million annually in loans

• Collaborated with loan officers, underwriters, and title companies to streamline approval

• Maintained excellent customer service and communications with clients, lenders and underwriters

• Exceptional attention to detail and accuracy in handling sensitive financial data

• Various other administrative responsibilities in support of the President and EVP of the company TourIt Media, Inc – Richardson, Texas

Market Researcher, Project Coordinator

8/2018 – 8/2019

• In depth, detailed search for new client contacts including all contact information available

• Coordination of services for drone video & photo capture of office and industrial spaces

• Accounts receivable and payable

Success Group International – Addison, Texas

Sales Admin Coordinator

6/2017 – 6/2018

• Responsible for defining territories across the US and Canada for Business Training Seminars

• Create and assemble event media to promote seminar attendance

• Maintain website updates and media email blasts

• Receive and process new member contracts

JLL Americas – Dallas, Texas

Brokerage Assistant

10/2015 – 3/2017

• Provide administrative brokerage support for up to fifteen commercial brokers

• Create marketing brochures, market surveys and property tour books of available listings

• Maintain inventory database of 500+ listings and deals, updated weekly Professional Application Skills

• Notary Public

• Microsoft Office 365

• LendingPad/Admin

• Calyx Point

• Adobe Acrobat Pro

• Various Web-Based Lenders

• Matterport Camera

Operation

• Salesforce/Admin

• DialSource

• Intacct Accounting

• Constant Contact

• MapAnything

• MapPoint

• QuickBooks

• UltiPro

• Concur

• ADP Payroll

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