Administrative Support & HR Coordinator

Kezzie Gaseitsiwe

Albuquerque, NM +1-531-***-****

@gmail.com

Professional Summary

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Work Experience

Office Clerk

BZO Wheel and Tire Albuquerque, NM

April 2025 to Present

• Answer multi line phone, placing orders, accepting payments, providing customer support or directing to correct personnel.

• Complete sales, process daily financial records and deposits.

• Support office manager and salesmen, warehouse and corporate office.

• Greet customers and support a positive company image. Client Service Coordinator

Nebraska Mental Health Centers Lincoln, NE

April 2024 to December 2024

• Answered multi line phone and directed to correct personnel or provided customer service to the caller.

• Scheduled client appointments.

• Verified insurance coverage.

• Greeted clients.

• Processed payments.

• Supported all staff personnel with administrative needs. Human Resources Manager

Shirts101 Lincoln, NE

July 2022 to July 2023

Managed the hiring process from phone interview to new hire paperwork to orientation. Assisted with payroll and benefits.

Directed safety meetings.

Held all employee meetings on new policies.

Organized employee engagement activities.

Assisted with personnel issues.

Human Resources Assistant

Omni Hotels & Resorts Omaha, NE

February 2020 to June 2022

I supported the Human Resources Department as well as serve as Receptionist for our Customer Contact Center. Administered leaves, such as FMLA, personal leaves and disability management for 300+ employees. Administrative Assistant

Accurate Insurance Adjusters Omaha, NE

May 2014 to June 2019

● Communicated effectively with clients and customers to receive assignments, schedule inspections and prepare reports.

● Prepared Statement of Loss forms to be presented to the carrier.

● Provided timely, courteous customer service to carriers and insured as well as contractors; screened and transferred calls; and prepared official insurance correspondence.

● Create estimates for damage repair, using Xactimate software.

● Transcribed oral reports, mounted photos and scanned documents.

● Entered data into reports, forms and invoices.

● Contacted contractors, insurance carriers and clients via email, fax and telephone. Education

Human Resources for the Medical Professional (Bachelor's) Bellevue University Bellevue, NE

August 2006 to November 2008

Skills

Front desk HRIS Recruiting Human resources Personal assistant experience Conflict management Event Planning Administrative Experience Human Resources Management Office Management Records Management Database Administration Spreadsheets/Reports Event Management Calendaring Call Center Front-Desk Reception Executive Support Travel Coordination Computer Skills: MS Word MS Excel MS PowerPoint MS Outlook MS Access MS Publisher Windows Supervising experience Medical terminology Payroll Customer service Employee Orientation Interviewing Databases Underwriting Records management

Additional Information

Authorized to work in the US for any employer

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