Tecnical Sales Advisor Restaurant Equipment, Driver

Adolfo Andres Velez Gallo

St. Cloud, Florida 407-***-**** ********@*****.*** U.S. Citizen Valid Florida Driver’s License Spanish: Native English: Intermediate – Able to communicate effectively with customers, provide sales and service support, and conduct business conversations

SUMMARY

Operations and Technical Service Manager with extensive experience in commercial foodservice equipment, industrial maintenance, technical sales, and customer solutions. Proven ability to manage service operations, lead teams, develop customer relationships, prepare equipment proposals, support restaurant projects, and coordinate technical solutions from evaluation through completion.

Strong mechanical background with experience in industrial machinery, equipment modifications, fabrication, welding, inventory management, logistics, and project coordination. Recognized for combining technical knowledge with sales ability, achieving consistent sales performance while delivering excellent customer service. EDUCATION

Servicio Nacional de Aprendizaje (SENA) – Colombia Industrial Mechanics Technician 1993

Universidad Santiago de Cali – Colombia

Industrial Engineering – 10 Semesters Completed 1999–2004 EXPERIENCE

Store Manager / Service Department Manager March 2019 – June 2026 Lebron Restaurant Equipment and Supplies

• Managed daily store operations, customer service, sales activities, inventory control, and service department operations.

• Created and developed the company’s Equipment Repair Department and Service Workshop from the ground up.

• Supervised, trained, and supported a team of 5 employees, ensuring efficient operations and customer satisfaction.

• Evaluated commercial kitchen equipment, identified service needs, prepared repair estimates, and coordinated solutions for customers.

• Supported equipment categories including commercial refrigerators, freezers, ovens, gas cooking equipment, mixers, bakery equipment, and other foodservice equipment.

• Assisted restaurant owners with kitchen design, equipment selection, workflow recommendations, and equipment modifications.

• Prepared professional equipment quotations and project proposals using AutoQuotes (AQ), independently learning the software.

• Consistently ranked among the top sales performers, averaging more than $40,000 in monthly sales, with two months exceeding $100,000 in sales.

• Built customer relationships through technical knowledge, product recommendations, and complete project support.

• Managed inventory levels to maintain equipment availability and support customer demand.

• Provided setup and installation support for gas cooking equipment, including stoves, ovens, fryers, griddles, and charbroilers.

• Assisted with assembly and configuration of work tables, shelving systems, and sandwich preparation lines.

• Managed delivery operations when needed, including order preparation, packing, route planning, and customer deliveries.

• Supported a Hillsborough County school contract by organizing orders, planning distribution routes, and personally completing deliveries to up to 30 schools in one day using a 16-foot truck and van. Owner / Industrial Maintenance Consultant December 2014 – January 2019 SIMLE – Servicio Integrado de Mantenimiento Industrial Cali, Colombia

• Founded and managed an industrial maintenance service company providing mechanical solutions for manufacturing companies.

• Provided services for major industrial customers including Colombina, JGB, Tecnoquímicas, and Resortes Hércules.

• Worked directly with maintenance departments to evaluate machinery problems and develop replacement part solutions.

• Created technical sketches, measurements, and design information for replacement parts and mechanical assemblies.

• Coordinated subcontracted machine shops and industrial service providers for machining, fabrication, welding, and maintenance projects.

• Provided technical guidance and support to machine shop teams of approximately 6–10 workers while coordinating project requirements.

• Managed projects from initial evaluation through fabrication, quality review, and final customer delivery.

• Applied knowledge of industrial machinery, mechanical design, fabrication processes, cost evaluation, and customer service.

TECHNICAL SKILLS

Operations Management

Service Department Management

Technical Sales & Customer Solutions

Commercial Foodservice Equipment

Equipment Evaluation & Troubleshooting

Restaurant Kitchen Design Support

AutoQuotes (AQ) Equipment Proposals

Inventory Management

Team Leadership & Employee Training

Project Coordination

Logistics & Delivery Planning

Industrial Maintenance Coordination

Equipment Modifications

Stainless Steel & Iron Welding

Mechanical Sketches & Design Support

AutoQuotes (AQ)

AutoCAD (Previous Experience)

SolidEdge (Previous Experience)

Microsoft Word, Excel, Outlook

Inventory Management Systems

POS Systems

Commercial Kitchen Equipment

Industrial Machinery

Mechanical Sketching

Equipment Modifications

Stainless Steel Welding

Iron Welding

Metal Fabrication

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