Remote Administrative & Records Support
Resume:
Tiara McMillian
Okolona, MS
662-***-**** **********@*****.***
Professional Summary
Detail-oriented administrative professional with several years of remote and in-person experience supporting customers, maintaining confidential records, processing documentation, coordinating orders, and working across multiple computer systems. Organized, dependable, and eager to transition into a remote administrative, records, intake, or operations support role.
Core Skills
• Administrative Support • Data Entry • Document Management • Records Organization • Microsoft Word, Excel & PowerPoint • Google Workspace • Shopify • Email Communication • Scheduling • Insurance Verification • HIPAA Awareness • Typing 60 WPM • Remote Work
Professional Experience
Lincare – Remote Customer Support & Administrative Specialist
June 2022 – Present
●Manage confidential patient records with accuracy.
●Process medical orders and update patient accounts.
●Verify insurance information and document account activity.
●Coordinate scheduling and delivery requests.
●Review documentation for completeness and accuracy.
●Research account issues and maintain detailed notes.
●Work independently in a remote environment while meeting productivity goals.
●Recognized with customer appreciation bonuses.
Aetna Medicare Agent (Remote)
July 2021
●Provided member support, documented interactions, and navigated multiple systems.
Walmart Tire & Lube Express
Aug 2015 – June 2021
●Maintained inventory records.
●Processed transactions and documentation.
●Worked in a fast-paced environment while prioritizing tasks.
●Delivered accurate, dependable service.
Owner The Art Room by Tiara M
2025 – Present
●Manage Shopify storefront and online operations.
●Maintain inventory and financial records.
●Coordinate shipping and order fulfillment.
●Handle business email and administrative tasks.
Education
University of Mississippi
Bachelor of Multi-Disciplinary Studies
Minors: Psychology, Sociology, Paralegal Studies
GPA: 3.5
Itawamba Community College
Associate Degree
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