Privacy specialist
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NGWE LAHSEN
Los Angeles, *****, 720-***-****, ***********@*******.***
SUMMARY Accomplished Compliance Manager with extensive experience in regulatory compliance, contract administration, and process improvement. Proven ability to strengthen financial and regulatory compliance through audit-ready documentation, internal controls, and data validation, authoring a Privacy Catalog of 769 State/Federal requirements. Expertise in interpreting complex regulations (HIPAA, CCPA, CPUC) and managing Privacy Impact Assessments. Adept at facilitating cross-functional collaboration and seeking opportunities to enhance compliance and operational efficiency for prospective employers. WORK EXPERIENCE
Compliance Manager IV
Southern California Edison
05/2025 – 12/2025 Los Angeles
Reinforced financial and regulatory compliance by establishing audit-ready documentation, implementing internal controls, and performing data validation to ensure settlement and reporting accuracy.
Evaluated CAISO and CCPA data governance mandates, assessing their impact on operational workflows and customer-facing systems. Revised privacy notices to guarantee precise handling of customer and energy-related data.
Interpreted HIPAA, CCPA, CPUC, and Civil Codes to formulate business requirements for enterprise compliance systems.
Authored a comprehensive Privacy Catalog detailing 769 State/Federal requirements, thereby enhancing traceability across operational units. Orchestrated cross-functional workshops involving Legal, Regulatory Affairs, IT, and Ethics & Compliance departments to integrate compliance ownership into business processes.
Partnered with utilities including PG&E, SDG&E, and SoCalGas to support statewide energy-market initiatives.
Cultivated relationships with regulatory bodies and market participants to advance SCE’s Advanced Energy Solutions.
Directed the Privacy Impact Assessment (PIA) Program and formulated Standard Operating Procedures to align with departmental goals and objectives.
Recruited, mentored, and conducted performance evaluations for relevant staff members.
Contracts Administrator
Frontier Airlines
08/2022 – 03/2025 Los Angeles
Facilitated data migration requirements and ensured data integrity through the digitization and validation of over 11,000 contracts within the ICERTIS platform.
Analyzed system adoption, performance metrics, and usage patterns to Home Jobs Headhunters Resume More
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identify and recommend enhancements, thereby streamlining workflows and improving compliance, which reduced contract approval turnaround time by 25%.
Reviewed and specified new functionalities, system enhancements, and automation opportunities.
Executed periodic audits of data quality, metadata completeness, and user access, improving regulatory alignment by 30%.
Administered and configured Icertis CLM, including the management of templates, clauses, metadata, workflows, routing rules, AI features, and obligation tracking to support accurate financial and settlement processes. Liaised with Icertis support and QA teams for the resolution of issues and implementation of enhancements, demonstrating strong communication skills and proficiency in conducting user training.
Spearheaded bug fix testing and coordinated with QA and Icertis support teams to ensure timely issue resolution.
Contract Administrator
State of Colorado
12/2020 – 07/2022 Denver
Oversaw procurement, competitive bidding processes, and contract execution in strict adherence to state and federal regulations. Led risk assessments for new and existing vendors by managing the state's third-party risk management platform.
Developed internal control checklists to support audit readiness and reporting requirements.
Senior Paralegal
Denver Health Rocky Mountain Poison & Drug Safety 10/2018 – 12/2020 Denver
Drafted and meticulously reviewed Business Associate Agreements (BAAs), Vendor Risk Assessments (VRAs), Master Service Agreements (MSAs), and Non-Disclosure Agreements (NDAs), ensuring full regulatory compliance. Established a robust contract management database, significantly improving data retrieval efficiency and compliance tracking capabilities. Monitored evolving health regulatory landscapes and provided timely compliance guidance to business units.
Senior Paralegal
U.S. Merit Systems Protection Board
08/2017 – 09/2018 Denver
Optimized documentation processes, resulting in a 50% reduction in public inquiry volume.
Provided comprehensive support for regulatory case management and documentation control.
Privacy Case Manager
Xcel Energy
03/2015 – 10/2017 Denver
Prepared California Public Utilities Commission (CPUC) filings, implementation plans, and annual reports to support energy-market compliance.
Authored Master Service Agreements (MSAs) and assisted with audits, ensuring accurate interpretation of commercial terms. Supported compliance reporting and operational guidelines for energy-market operations.
Identified staff development needs and facilitated training and development opportunities while mitigating risks to project delivery and operational excellence.
08/2014 – 02/2015 Senior Paralegal Denver
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Colorado Nonprofit Legal Center
Drafted contracts and Non-Disclosure Agreements (NDAs); performed extensive regulatory research.
Developed standardized templates that reduced contract review time by 40%. Managed, coached, and guided staff to foster effective employee relations and encourage increased morale, innovation, and productivity, contributing to the successful accomplishment of the non-profit's goals and objectives. EDUCATION
University of Denver
Bachelor of Arts, Political Science
2017 – 2021 Denver
SKILLS Contract Administration Capital Projects
Financial Transactions Forecasting
Accruals Variance Analysis
SAP ICERTIS (ICI Administrator)
Data Analysis KPI Tracking
Reporting Documentation Control
Internal Controls Audit Readiness
Process Improvement Stakeholder Coordination
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