Regional Property & Project Manager

Kevin T. Washington

*** ******* *****, ******** ** 07088

(Email) *****.*.**********@*****.*** (Cell) 201-***-**** PROFESSIONAL SUMMARY

Regional Property & Project Management Professional with 20+ years of experience leading large-scale residential portfolios, capital improvement projects, operational initiatives, and cross-functional teams. Proven success managing portfolios exceeding 3,000 units, multimillion-dollar budgets, vendor contracts, construction projects, compliance programs, and resident relations. Skilled in project planning, budgeting, risk mitigation, stakeholder communication, process improvement, and team leadership. Recognized for improving operational efficiency, reducing costs, increasing occupancy, maintaining regulatory compliance, and delivering projects on time and within budget. Licensed New Jersey Realtor with extensive expertise in property operations, asset preservation, contract negotiations, and community association management.

CORE COMPETENCIES

Property Operations Management, Project Management, Capital Improvement Projects, Budget Development & Financial Oversight, Portfolio Management, HOA & Community Association Management, Vendor & Contract Negotiations, Risk Management & Compliance, Construction & Renovation Management, Stakeholder & Board Relations, Team Leadership & Staff Development, Resident Retention & Customer Service, Preventive Maintenance Programs, Strategic Planning, Process Improvement, Project Scheduling & Coordination, Cost Control & Expense Reduction, Performance Reporting & Analytics, Fair Housing Compliance and Emergency Response Management. Personal Experience

AR Management – Mount Arlington NJ April 2023 - November 2025 Regional Property Manager/New Jersey Realtor

Regional property manager that supervised 5 property managers and a portfolio of 28 HOA communities that contained about 3,000 doors. I also oversaw after hour emergency call system 24/7 to ensure rapid response to homeowners’ emergency needs also organized agendas for monthly board meetings. I was the property manager for the largest HOA community in our company’s portfolio which is 600 units with the make- up of single-family homes, townhomes and condos.

Managing finances.

• Maintaining the association's finances is one of my key responsibilities for the association.

• Preparing forecast budgets, negotiating contracts.

• Oversee all projects cost across company portfolio.

• Execute everyday financial tasks.

• Create a solid yearly budget.

• Maintain records.

• Provide suggestions to avoid unexpected charges. Enforcing community policies.

• Adhering to governing documents is important to maintain order and quality of life in residential communities.

• Promote property value preservation.

• Preserve community aesthetics.

• Enhance safety.

• Resolve disputes.

• Provide clear governance.

Coordinating with vendors.

• I coordinate vendors by confirming that essential services, like landscaping and maintenance, are regularly delivered.

• Negotiate vendor contracts to help HOAs secure favorable terms and cost-effective pricing.

• Solicit competitive bids from vendors so HOAs can get the best value for their money, balancing cost savings with service quality.

• Oversee quality control so that services meet the community's standards, preserving reputation and property values.

• Manage costs by optimizing vendor expenses so the HOA can reduce fees for residents while maintaining service quality, making the community more attractive.

• Act as a point of contact to streamline communication and administrative tasks, freeing up HOA board members' time to focus on community improvements.

• Handle compliance and legal matters, certifying that vendors comply with regulations and insurance requirements to protect the HOA from legal and liability issues. Reducing risk.

• Regulate safety hazards.

• Address outstanding risk.

• Endorse that all community members are well informed about potential risks affecting their community.

• Doing monthly inspections of foundations, siding, roofs, fire suppression systems, smoke alarms and all common grounds.

Completing administrative office duties.

• Assisting HOA with budgeting.

• Coordinating board meetings.

• Answering phone calls, voicemails, and emails.

• Creating and maintaining reports as needed.

• Cooperating with tasks related to accounting or invoicing.

• Planning agendas and events when necessary.

Overseeing sites.

• Managing bulk trash and yard maintenance requests.

• Arranging that large playground or outdoor equipment are correctly stored.

• Ensuring common and recreational centers are appropriately tended to.

• Regulating vendors to confirm that maintenance requests and contract jobs are accurately completed.

• Keeping an open line of communication with residents.

• Communication between residents and the HOA board is essential for addressing concerns, sharing information, and fostering a harmonious community environment.

• Establish transparent and efficient communication.

• Guide the board to disseminate important details, updates, and notices to residents, informing them about community news, rules, and upcoming events.

Dixon Leasing – Jersey City NJ July 2013 – January 2023 Senior Project & Property Manager /New Jersey Realtor Managed a diverse portfolio of residential & commercial properties across multiple locations, overseeing all aspects of property operations, leasing, compliance, financial performance, maintenance, capital improvements, and resident relations. Provided strategic leadership to on-site management teams while ensuring operational excellence, regulatory compliance, asset preservation, and achievement of occupancy and revenue goals.

• Directed the day-to-day operations of multiple residential communities, conducting regular property inspections and site visits to ensure assets were maintained to the highest standards and fully compliant with federal, state, local, and Fair Housing regulations.

• Supervised property managers, leasing professionals, and maintenance teams, providing leadership, training, and performance oversight to drive operational efficiency and resident satisfaction.

• Coordinated and monitored all maintenance, repair, and preventative maintenance programs, ensuring timely resolution of property issues and preservation of asset value.

• Implemented security protocols, risk management initiatives, and emergency response procedures across multiple sites to maintain safe living environments and minimize operational risk.

• Managed leasing operations, including marketing initiatives, property tours, applicant screenings, lease negotiations, and unit turnover processes to maximize occupancy and minimize vacancy loss.

• Developed and executed resident retention strategies that improved tenant satisfaction, reduced turnover, and strengthened community engagement.

• Effectively resolved resident concerns, disputes, and escalated issues through professional communication, problem-solving, and conflict resolution skills.

• Prepared, managed, and monitored annual operating budgets, revenue forecasts, and capital expenditure plans while maintaining strict expense controls and maximizing portfolio profitability.

• Negotiated and administered vendor contracts and service agreements, securing cost-effective solutions while ensuring quality service delivery and regulatory compliance.

• Prepared comprehensive financial, operational, occupancy, and performance reports for executive leadership, providing data-driven recommendations to improve portfolio performance and achieve business objectives.

• Maintained detailed records of lease agreements, compliance documentation, tenant communications, maintenance histories, inspections, and financial reporting using property management software and Microsoft Office Suite.

• Ensured full compliance with lease requirements, Fair Housing regulations, safety standards, environmental initiatives, and company policies through regular audits and operational reviews.

• Analyzed market conditions, competitor activity, and rental trends to recommend rental rate adjustments and leasing strategies that increased occupancy and revenue growth.

• Identified opportunities for property enhancements, capital improvements, renovations, and construction projects that increased property value, improved curb appeal, and enhanced resident experience.

• Successfully managed multiple priorities across a large property portfolio while maintaining exceptional attention to detail, strong organizational skills, and a commitment to operational excellence.

• Regularly presented portfolio performance metrics, financial analyses, occupancy reports, and strategic recommendations to executive leadership and ownership groups.

• Adopted an innovative prefabrication process that cut on-site construction time by 25% and reduced labor costs by

$1.2M.

• Fostered strong relationships with new suppliers and subcontractors, expanding our network by 20% and improving material quality and timelines.

• Devised and implemented a real-time progress tracking tool across all project sites, enhancing accountability and project transparency.

• Worked directly with tenants to input work order requests and resolve property maintenance concerns

• Worked with multiple contractors to bid construction and maintenance projects to negotiate ideal pricing

• Submitted and processed contractor invoices for timely release of payment

• Performed monthly inspections of vacated properties and determined if property damage would result in a charge back from the security deposits

• Prepared scopes of work for maintenance and renovation projects

• Performed wellness checks of units when there was not any tenant contact for some time

• Managed contractors for all maintenance and renovation jobs for timely project completion and quality control

• Abated various fire, lead and asbestos violations and coordinated inspections with city and state inspectors for both tenanted properties and sale properties

• Conducted inspections of all 1-4 family homes that were in the pipeline to be sold Chem-Dry Express – Windsor NJ May 2002 – June 2013 Carpet Tech/Flood Damage Crew Chief

Responsible for daily carpet cleaning jobs with the intention of upselling products for carpet to increase daily revenue. On call on a 24-hour basis for flood calls spanning 7 different counties in Central NJ

• Used different products to remove smells and stains from carpet, upholstery, and vehicles.

• Practiced multiple sales tactics to sell numerous products

• Completed yearly training for mold certifications and OSHA requirements

• Estimated mold remediation jobs for homeowners to submit to home insurance

• Worked directly with CEO of company on all major jobs to coordinate teams to do work Education

Electrical Engineering Technology

Rutgers University, New Brunswick NJ

Certification & Professional Credentials

M-100 – Essential of Community Association Management (2024) New Jersey Realtor License (2019-to present)

Scotwork Negotiation Course (2018)

OSHA Certification NJ (2017-2020)

IICRC Mold Remediation Certification (2002-2014)

Proficiencies

Microsoft Office (Word, Excel), Yardi, Enumerate, AvidXchange, FrontSteps (Property Management Systems), Multiple Listing Service (Real Estate inventory), Bluebeam

Leadership & Technical Skills

Creative problem solving, risk identification, enforcing site safety, inspections, time management, team leadership & development, quality assurance, negotiating & budgeting, licensed realtor with ample knowledge of property values, great personal skills, construction planning, cost control, quantity bakeoffs, Building Information Modeling (BIM), Site Management

References can be provided upon request.

Contact this candidate