Project Manager & Operations Improvement Leader

Michael Dufficy

Mountainburg, AR ***** 401-***-**** ********@*******.***

Professional Summary

Project Manager with very strong leadership qualities and excels at making decisions under stressful situations. Able to lead team strategies to develop and accomplish team/company goals. Drives initiative and demonstrates excellent organization and communication with customers and cross-functional stakeholders. Utilizes Process Improvement Methodologies for schedule, cost and quality.

Skills

Meeting Schedule, Cost and Quality

Interpersonal Communication Skills

Performance Tracking and Evaluations

Critical Thinking

Stakeholder Communication

Team/Company Goals

Continuous Improvement Process

Production Procedures

Multi-Task

Business Unit Oversight

Operational Efficiency

Best Practices and Standards

Work History

Ships Management – Ships Superintendent, 08/2025 – 04/2026

General Dynamics Electric Boat – New London, CT

Coordinated daily operational activities to drive timely project milestone attainment within established budget limits.

Established and enforced quality control measures to ensure excellence in production processes.

Coordinates allocation of resources to maximize workforce output and minimize operational interruptions.

Facilitated collaboration between departments to maintain clarity on project objectives and deadlines.

Coordinated stakeholder communication during all project phases to provide timely progress updates and effectively manage concerns.

Implemented stringent safety protocols during daily operations to ensure a secure working environment for all personnel involved in project execution.

Facilitated cross-functional team coordination to improve collaboration and optimize workflows.

Structural Design Supervisor, 03/2020 - 08/2025

General Dynamics Electric Boat – New London, CT

Communicated with Upper Management to achieve Schedule, Cost and Quality.

Trained and developed team of 14-22 unionize draftsman/designers.

Trained/Mentored team for next level of career progression.

Provided continued guidance to team of Electric Boat policies, procedures and standards.

Support all Total Product Quality (TPQ) initiatives to include review of TPQ matrix.

Provide weekly status for all current and future work.

Decreased "Late to need" CNs (Change Notice) from 50 to 0 in 90 days to meet company goal.

Senior Charge Person, 05/2018 - 03/2020

General Dynamics Electric Boat – New London, CT

Work closely with engineering staff to support schedule while ensuring First Time Quality products.

Assigned work to draftsman/designers while maintaining Schedule, Cost and Quality.

Trained/mentored team (14-22 designers) while providing continued guidance of Electric Boat policies, procedures and standards.

Support all Total Product Quality (TPQ) initiatives to include review of TPQ matrix.

Provide weekly status of all current and future work.

Issued 25 Products in 1 year while maintaining 1.1 Cost Performance Index (CPI).

Charge Person, 05/2016 - 05/2018

General Dynamics Electric Boat – New London, CT

Created comprehensive specifications for locker and stowage solutions, ensuring alignment with industry standards and best practices.

Delegated tasks to draftsmen and designers, ensuring adherence to project schedules and quality standards.

Facilitated training and mentorship for draftsmen and designers to enhance understanding of EB policies, procedures, standards, and stage gate processes.

Organized and led pre-start kick-off sessions with team and stakeholders to establish clear objectives for Arrangement Phase and Detail Design of PMI products.

Education

Master of Science: Construction Management, 06/2021

New England Institute of Technology - East Greenwich, RI

Bachelor of Science: Architectural and Building Technology, 09/2015

New England Institute of Technology - East Greenwich, RI

CERTIFICATIONS

Active Secret Security Clearance

Green Belt Trained

MILITARY SERVICE

Numerous Leadership/Supervisory roles thought-out career

Platoon Sergeant for 13F (Forward Observers) and 11B (Infantry)

Decision making in stressful situations and possesses the ability to multi-task.

Managed and trained over 1500 personnel in combat tasks and skills for overseas operations.

Experience working with people of different cultures and customs. (Iraq/Afghanistan)

Served as a Mentor for Afghan National Army for combat operations (Afghanistan)

Detachment First Sergeant for maintenance unit to revamp military vehicles, equipment, communication equipment and weapon systems

Certified Army Instructor

#HRJ#00614272-9222-4a50-9c39-2277eedaf381#

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