Customer Service & Document Imaging Technician
Resume:
Angel L. Pryor
***********@*******.***
Objective: To work for a company which considers me part of a team and allows me to use my
skills to promote its growth and success, while challenging me to excel.
Skills: Type 45 wpm, 10 Key by touch, Customer Service experience operating Cisco Jabber/Finesse phone systems, Window XP and Window office Microsoft 10, Microsoft Outlook, Microsoft Skype, Window 2007, Word 2007, Excel, Power Point, Office Publisher, Word Perfect, Adobe Reader 9, Outlook Express, Paper Port documents changing system, Scanning pdfs documents.
Work Experience:
Internal Revenue Services-Tax Examiner Technician
12/2024-11/2025
Research a variety of sources, analyzes, and initiates actions on tax issues obtaining applicable returns, and all required information for correction of account relationships that must be resolved to close issues.
Internal Revenue Services-IRS
Customer Service Representative (CSR Teleworker)
05/2023-10/2023
As a Customer Service Representative at the IRS I was responsible for providing assistance to taxpayers. This includes answering questions about tax laws, helping taxpayers file their returns, and providing guidance on how to resolve tax-related issues.
Robert Half Temp Service/Walter P. Moore Engineer Firm
Administrative Assistant/Document Imaging specialist
7/01/2017 - 4/10/2020
Duties, Accomplishments and Related Skills:
Handling telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Additionally, administrators are often responsible for office projects and tasks, as well as overseeing the work of junior admin staff.
Document Imaging Specialist Document Imaging Specialist are organizing and archiving documents, digitizing documents, assessing scanning quality, making sure documents are legible, cataloging files, and helping to retrieve documents.
DTI/Stinson Law Firm
Copy Specialist and Document Scanning Specialist
3/01/2015 - 6/27/2017
Duties, Accomplishments and Related Skills:
Working close with all attorney's and Legal Assistants prepare court documents by Scanning to firm coding system. Handle telephone calls from clients. Make copies for cases going to court, mailings being sent out the FedEx USPS Mailings, UPS. Sending out documents to be delivered to court. Bank runs for Accounting to Commerce Bank for Trust deposits. Document Imaging Specialist Document Imaging Specialist are organizing and archiving documents, digitizing documents, assessing scanning quality, making sure documents are legible, cataloging files, and helping to retrieve documents.
Hospitality Specialist Responsible for providing outstanding food and beverage service for day-to-day meetings and firm-sponsored and firm-hosted events that meet quality expectations. Prepare food and/or beverage service and/or coordinate with caterers when required.
Quinces Healthcare
Home Health Aide
03/01/11/2023
Duties, Accomplishments and Related Skills:
A Home Health Aide, or Personal Care Aide, are professional caregivers responsible for helping patients maintain their personal health and hygiene in their place of residence. Their duties include shopping for groceries and preparing meals, grooming patients and handling basic logistics such as paying bills or scheduling appointments.
Lots of Love Preschool Childcare
Office Assistant
04/01/10/2024-Current Employer
These employees are responsible for providing meals, bathing and dressing children, changing diapers, comforting children in distress, supervising children during play, and reporting activity to parents.
Education:
Van Horn Independence 64053, MO United States
High school diploma or equivalent 05/1989
Major: Basic High school Studies
Volunteer work:
Harvesters Kansas City Location
Big Brother and Big Sister
Uplift for the for the homeless
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