HR Director - Multi-State Compliance & Talent
Resume:
Cartersville, Ga. *****
*********@*****.***
Professional Experience:
Piana Technology: HR Director (Current)
Directed HR strategy and execution, including employee relations, talent acquisition, performance management, engagement, and compliance, in partnership with executive leadership.
Built succession and development plans and coached leaders on performance conversations, corrective action, and employee growth strategies.
Established and maintained HR and operational SOPs and internal controls, improving audit readiness and consistency across locations.
Managed a multi-state payroll and HR compliance for U.S. employees, partnering with internal stakeholders and third-party vendors to ensure accuracy and regulatory alignment. Implemented and optimized HRIS and payroll workflows across Paylocity and Voya for our 401K/IRA retirement plans.
Conducted and oversaw employee relations investigations, including external agency matters when needed partnering with counsel to ensure well-documented and legally sound outcomes.
Directed benefits and leave administration, ensuring compliant practices, accurate vendor transmissions, and clear employee communications during open enrollment and life events.
Expanded HR technology usage and reporting to provide leadership with timely insights on headcount, turnover, recruiting pipeline, and benefit metrics
Implemented performance management practices, including goal setting, calibration, and manager coaching, to strengthen accountability and improve performance outcomes.
Led organizational restructuring and reduction-in-force planning with disciplined change communications, defensible selection criteria, and legal risk mitigation.
Delivered leadership and workplace training contributing to stronger inclusion, engagement, and manager effectiveness.
Partnered with leadership on compensation and benefits strategy to support retention, internal equity, and cost management.
Owned workforce planning, salary planning, and headcount forecasting in partnership with finance and business leaders.
Built and maintained HR policies and SOPs across multi-state operations, supporting audits, compliance readiness, and operational consistency.
Resolved complex employee relations matters through investigations, coaching, and corrective action planning,
Educated and supported the safety and risk management initiatives- OSHA, worker’s compensation claims, DOT regulatory reviews, drug testing, policy review/updates, improved claims history, lost workdays, return to work plans, and programs to increase safety awareness and practices.
Pillow Perfect, Inc.: HR Director (2022- 2025)
Company went out of Business.
Developed and implemented HR policies and procedures to ensure compliance with labor laws and regulations
Led the implementation of a new employee benefits program resulting in increased employee satisfaction
Collaborated with department heads to develop job descriptions that accurately reflected the skills and qualifications required for each position
Managed employee relations issues including conflict resolution, disciplinary actions, and grievance procedures
Implemented a comprehensive performance appraisal system that aligned individual goals with organizational objectives
Oversaw the administration of payroll processes ensuring accuracy and timeliness of payments
Developed strategies for talent acquisition and recruited through partnerships with universities, job fairs, online platforms etc. for multiple plants
Designed compensation structures based on market research
Conducted investigations into complaints or allegations of harassment or discrimination ensuring fair treatment of all parties involved
Provided guidance to -Owners and managers regarding employment law compliance including FMLA, ADA etc.
Served as a point of contact for employees regarding HR policies, procedures, benefits and safety.
Managed the annual performance evaluation process including goal setting, mid-year reviews etc.
Determined staffing needs based on business objectives and developed recruitment strategies accordingly
Served as a strategic partner to senior management, providing HR insights and recommendations
Conducted exit interviews to identify trends and areas for improvement in employee satisfaction
The Miller Clapperton Partnership,Inc. : HR Generalist I AP Administrator (2018-2022)
Company Recruitment- Multiple Locations
Implement employee file process from onboarding, orientation, status changes, termination and exit interviews
Background screening and verification of employment history and credentials.
Update and maintain Employee handbook, offering guidance to Segment Manager to ensure
Company rules and regulations are followed.
Schedule, manage and track monthly performance reviews
Guide Segment Manager training for HIPAA compliance, employee warning notice and employee accident procedures.
Maintain and verify 1-9 information, perform company audits for compliance.
Maintain all HR related files both digital and paper documents as required by law and company practice
Support and guide Employees, regarding company policies, FMLA, leave of absence, EAP program, sexual harassment, health benefits Including open enrollment, Cobra and 401K.
Respond to all emails and correspondence in a timely manner, Including Child
Support/Health Insurance, and DOL request.
Audit Health Benefits to ensure accurate billing and employee coverage.
Maintain all vendor files both digital and paper.
Inputting all AP invoices and employee expense reports into system, requesting approval for accuracy, Issuing payments to vendors and management of cash flow
Proficient in our HRIS system - SPECTRUM -Currently maintains all Company Data I AP, AR, HR etc.
SouthEast Link: Procurement Specialist (2014-2018)
Reflections Learning Academy: Assistant Director (2010 - 2014)
Kramer Management: HR Director/ Accounting (2000 – 2010)
Education:
West Georgia College: Associate degree
PHR Certified
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