4+ Years E-commerce Logistics & Warehouse Manager

Dec **** - Present

Jaipur, India

Jun **** - Oct 2023

Dubai, United Arab Emirates (UAE)

Apr 2022 - Dec 2022

Gurgaon/Gurugram, India

• Customer Support • Logistics Management • Returns

• Reconciliation • Monthly Reports • Monthly MIS

• Amazon Web Services • Myntra Web Services • Logistics data analysis

• Process Improvement • Logistics Supply Chain Management • WMS and OMS

• SDD-NDD • D2C • Analytical thinking

• NDR

Logistics and Supply Chain professional with 4+ years of experience in e-commerce, D2C operations, inventory management, and logistics coordination. Currently working as Assistant Manager – Logistics at Saadaa Sustainable Design's And Technologies, handling end-to-end order management across website and marketplace channels including Amazon and Myntra. Experienced in forward and reverse logistics, inventory control, logistics reconciliation, warehouse operations, MBR reporting, and process improvement. Skilled in optimizing operations, improving delivery performance through SDD/NDD activation, and collaborating with cross-functional teams to ensure smooth business operations and enhanced customer experience. Saadaa Sustainable Design's And Technologies

Assistant Manager Logistics

• Team Leadership: Manage a 20person team focusing on ownership and accountability.

• Order Management: Oversee endtoend order flow for the website and marketplaces like Amazon and Myntra.

• Logistics & Returns: Direct forward/reverse logistics and NDR to optimize shipment handling and product returns.

• Process Improvement: Use data analytics to identify system enhancements and drive warehouse optimization.

• Inventory & Audit: Perform monthly logistics expense audits and reconciliation to maintain inventory accuracy.

• Performance Reporting: Prepare Monthly Business Reports (MBRs) to track performance and support cost control.

• Courier Partner Coordination: Collaborate with courier partners and vendors to ensure seamless pickups and deliveries.

• CrossFunctional Support: Work across procurement and customer support teams to streamline operations. Dream Homes Real Estate

Agent Real Estate

• Assisted clients in finding suitable properties in the Dubai real estate

• market.

• Provided detailed property information and guided clients through purchasing processes.

• Conducted market research to match clients with the best available options. Teleperformance India

Customer Care Executive

• Provided customer support for SBI Cards, resolving inquiries related to

• credit cards.

• Assisted customers with card blocking, outstanding payments, fee waivers, EMIs, and more. KEY SKILLS

ABOUT

PROFESSIONAL EXPERIENCE

YASH

ARYA

ASSISTANT MANAGER LOGISTICS

Phone

+91-907*******

Email

***********@*****.***

Nationality

Indian

Total Work Experience

4 years

Language

Hindi, English

Address

Jaipur, India

2019

India

• Delivered highquality service while ensuring customer satisfaction. Bachelor of Arts - English

PDUSU Rajasthan, India

• LinkedIn

• Shopify

• Amazon

• Myntra

• Gokwik

• Sage Pilot

• Rich Panel

• Return Prime

• EasyEcom

• Shipway

• Open Leaf

• Tally

• Tally ERP9

• Diploma in Mechanic Diesel

• RSCIT

EDUCATION

ONLINE PROFILES

SOFTWARE KNOWLEDGE

CERTIFICATION

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