AI Data Operations Specialist & QA
Resume:
JENNIFER SPINNEY
Norfolk, VA *****
PROFESSIONAL SUMMARY
Analytical and organized AI Data Operations Specialist skilled in data annotation, model evaluation, and quality assurance in large AI data training operations. Strong track record of increasing the accuracy of data, improving work processes, and creating an efficient operation through the use of data analysis.
Possesses an ability to identify discrepancies, streamline the annotation process, and ensure high standards are met on tight deadlines. Expert in working collaboratively with remote teams to deliver insight and aid in developing AI products. CORE COMPETENCIES
AI Data Annotation & Labelling
Model Evaluation & Prompt Analysis
Data Quality Assurance & Validation
SQL & Data Analysis
Work Processes Optimization & Improvement
Key Performance Indicators (KPIs) Tracking & Reports
Process & SOP Documentation
Cross-functional Teamwork
Remote Work & Google Workspace Productivity
PROFESSIONAL EXPERIENCE
Operations Program Manager
Scale AI Remote 2024 – Present
Oversee all aspects of AI data annotation operations, including the creation and delivery of datasets.
Create quality control systems that enhance the precision of the annotations and minimize errors.
Maximize efficiency through workflow optimization techniques, increasing productivity by more than 20%.
Develop SQL reporting tools that help in monitoring KPIs and operational performance metrics.
Develop SOPs that help streamline processes, leading to increased efficiency in data management.
Align datasets with model training through collaboration with the engineering and data teams.
Data Operations Analyst
Accenture Remote 2021 – 2024
Worked in enterprise AI initiatives by providing data validation and analysis services.
Conduct data analysis in an effort to improve accuracy through SQL database manipulation.
Minimize reworks and ensure improved data validation and QA through process improvement.
Design and develop dashboards and reports used for monitoring project progress and productivity.
Create SOPs to provide a standardized process for improving efficiency in data management.
Business Operations Associate
Cognizant Remote 2015 – 2021
Performed detailed audits of AI training datasets to ensure accuracy and consistency.
Collaborated with cross-functional teams to meet project milestones and deliverables.
Analysed performance metrics to identify inefficiencies and recommend improvements.
Assisted in onboarding and training documentation for new team members.
Maintained high data integrity through systematic verification and validation processes.
EDUCATION
Masters of Science (MSc) - Data Analytics
Virginia Wesleyan University 2010-2013
Bachelor of Business Administration (BBA) - Business Analytics Hampton University 2006-2011
CERTIFICATIONS
Google Data Analytics Professional Certificate
Lean Six Sigma Yellow Belt
SQL for Data Science - Old Dominion University
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