Bilingual QA & Logistics Coordinator

ISABEL C. EVANS

Houston, Texas

Phone: 346-***-****

Email: *****************@*****.***

PROFESSIONAL SUMMARY

Bilingual (English/Spanish) Operations, Logistics, Quality Assurance, and Customer Service professional with experience in inventory management, international logistics, shipping and receiving, quality audits, and legal administrative support. Proven ability to maintain operational efficiency, ensure compliance with quality standards, manage multiple priorities, and provide exceptional customer service in fast-paced environments. Strong organizational, analytical, communication, and problem-solving skills with a commitment to accuracy and continuous improvement.

CORE COMPETENCIES

Quality Assurance & Compliance

Inventory Management & Control

Shipping & Receiving Operations

Logistics Coordination

Customer Service Excellence

Team Collaboration & Training

Data Entry & Documentation

Process Improvement

Problem Solving & Conflict Resolution

Microsoft Office Suite

Google Workspace

Bilingual Communication (English/Spanish)

EDUCATION

Law Degree

Universidad Dr. Rafael Belloso Chacín

Venezuela

Immigration Paralegal Certification

Paralegal Institute of America

PROFESSIONAL EXPERIENCE

BLENCOR FOODS Sealy, Texas

Quality Assurance Auditor / Logistics Coordinator

2026 – Present

Conduct quality audits on incoming raw materials to ensure compliance with food safety regulations and company standards.

Inspect and verify approximately 30 international shipments per week received from suppliers across Europe, Central America, and South America.

Coordinate receiving, inventory, and shipping activities for frozen food products distributed to major retail customers, including H-E-B, Sam's Club, and Ahold.

Maintain accurate inventory records and receiving documentation, supporting inventory accuracy and operational efficiency.

Verify product quality, labeling, packaging, and shipment specifications before distribution.

Collaborate with warehouse, logistics, and management teams to resolve discrepancies and improve operational processes.

Support corrective action initiatives and continuous improvement efforts to maintain quality standards.

Utilize inventory management and reporting systems to ensure data accuracy and traceability.

MISBAH CHAUDHRY LAW FIRM Katy, Texas

Immigration Legal Assistant

2025

Managed client files, legal documentation, and case tracking systems for immigration matters.

Provided professional customer service and support to clients throughout the immigration process.

Coordinated appointments, document collection, and case follow-ups to ensure timely case progression.

Maintained confidential records and ensured accuracy in legal documentation.

Assisted attorneys with daily administrative and operational responsibilities.

RAED GONZALEZ OLIVIERI LLC Houston, Texas

Immigration Legal Assistant

2025

Prepared and reviewed immigration applications, petitions, and supporting documentation.

Managed client communications and monitored multiple case deadlines.

Maintained organized records and electronic databases to support case management.

Assisted with office administration and client service activities.

ADDITIONAL EXPERIENCE

Customer Service Advocate doTERRA

Provided customer support, resolved inquiries, and maintained positive client relationships.

Production & Quality Control Operator Alliance Printing / Hisco

Performed quality inspections and supported production operations to ensure product standards were met.

Data Entry Specialist Global Medical Response

Entered and maintained accurate data records while ensuring confidentiality and attention to detail.

TECHNICAL & PROFESSIONAL SKILLS

Quality Assurance & Auditing

Inventory Management

Shipping & Receiving

Warehouse Operations

Logistics Coordination

Customer Service

Data Entry & Recordkeeping

Microsoft Office Suite

Google Workspace

Time Management

Problem Solving

Bilingual: English & Spanish

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