Customer Service & Operations Associate

CAMBRIE MALONE

Simpsonville, KY • 502-***-**** • *************@*****.***

PROFESSIONAL SUMMARY

Dependable and motivated professional with strong customer service, communication, and teamwork skills. Experience working in fast-paced environments while maintaining organization and professionalism. International study abroad experience in Lisbon, Portugal, building cultural awareness and adaptability. Seeking a full-time opportunity to contribute, grow, and develop long-term career skills. CORE SKILLS

• Communication & Customer Service

• Team Collaboration

• Cross-Cultural Awareness

• Adaptability & Flexibility

• Time Management & Organization

• Problem Solving

PROFESSIONAL EXPERIENCE

Temporary Associate — Beacon Louisville, KY Jan 2026 – Feb 2026

• Supported daily operations in a fast-paced environment

• Communicated effectively with team members and clients

• Adapted quickly to new responsibilities while maintaining organization Retail Associate — Nike Simpsonville, KY Jun 2024 – Aug 2024, Dec 2024

• Assisted customers with purchases and product knowledge

• Worked across apparel, footwear, stockroom, and register

• Maintained store organization and supported sales goals Barista — Ntaba Coffee Haus Louisville, KY Dec 2023 – Jan 2024

• Prepared beverages efficiently in a high-volume setting

• Delivered strong customer service and maintained cleanliness Receptionist — Beacon Properties Louisville, KY May 2021 – Aug 2023

• Assisted residents with paperwork, calls, and administrative tasks

• Maintained organized records and supported office operations

• Provided friendly, professional customer service Food Runner — Woodhaven Country Club Louisville, KY May 2019 – Aug 2019

• Delivered food during busy service hours

• Assisted guests and ensured positive dining experiences EDUCATION

Grand Canyon University — Phoenix, AZ

Católica Lisbon School of Business & Economics — Lisbon, Portugal (Study Abroad, 2026) Christian Academy of Louisville — Louisville, KY

Highlands Latin School — Louisville, KY

VOLUNTEER EXPERIENCE

CCSC — Grand Canyon University

Chapel Helper — Southeast Christian Church

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