Keely Underwood
*** ******** ** • Midlothian, TX 76065
469-***-**** • ️ ***************@*****.***
Professional Summary
Dedicated and compassionate, professional with strong experience in customer service, healthcare support, and pharmacy operations. Skilled in medication handling, patient care, and communication, with a proven ability to thrive in fast-paced environments. Passionate about providing safe, accurate, and empathetic care to every patient.
Key Skills
●Pharmacy Operations & Medication Preparation
●Patient & Customer Service
●HIPAA Compliance & Confidentiality
●Attention to Detail & Accuracy
●Communication & Team Collaboration
●Time Management & Organization
●Problem-Solving & Critical Thinking
●Quality Control & Inventory Management
●Adaptability and Flexibility
Professional Experience
CVS Pharmacy, Midlothian, TX
Pharmacy Technician — April 2025–December 2025
●Assisted pharmacists in preparing, labeling, and dispensing medications accurately.
●Provided excellent customer service, addressing prescription and insurance inquiries.
●Verified prescription information and processed refill requests efficiently.
●Maintained medication inventory and ensured compliance with pharmacy safety standards.
●Upheld patient confidentiality and adhered to HIPAA regulations.
Midtowne Assisted Living, Midlothian, TX
Caregiver — June 2024–current
●Provide compassionate care and assistance to elderly residents, ensuring safety, comfort, and well-being.
●Monitor vital signs, administer medications under supervision, and report any health concerns.
●Assist with mobility, hygiene, and daily activities while maintaining a clean and supportive environment.
Ale’s Kitchen, Midlothian, TX
Server — September 2022–June 2023
●Greeted guests, took orders, processed payments, and ensured positive dining experiences.
●Collaborated with team members to maintain smooth restaurant operations.
Dairy Queen, Midlothian, TX
Fast Food Worker — September 2021–March 2022
●Delivered friendly, efficient service while maintaining cleanliness and restocking supplies.
Jalapeño Lemon Pepper, Midlothian, TX
Hostess — April 2020–June 2021
●Welcomed and seated customers, managed table rotation, and supported front-of-house operations.
References
●Jennifer-682-***-****
●Irene-508-***-****
●Justin-972-***-****
Education
Midlothian High School — Class of 2023
Navarro College — Complete
Certifications
●Texas Pharmacy Technician Trainee License — Texas State Board of Pharmacy
●CPR & First Aid Certified