Customer-Focused Event & Bottle Service
Resume:
Kayla Nails-Johnson
*************@*****.*** 313-***-**** Detroit, MI N 900-***-***-*** 05/24/2006
SUMMARY
Enthusiastic and hardworking student that has worked in restaurants to event services seeking opportunities to apply strong customer service, communication, and problem solving skills. A fast learner who thrives in team settings and is dedicated to delivering quality work while continuing to grow professionally. PROFESSIONAL EXPERIENCE
Event Staff
S.A.F.E Management
•Assisted guests with seating and directions throughout the venue. 05/2025 – Present
Detroit, USA
•Provided customer service while answering questions and resolving guest concerns.
•Monitored entrances, exits, and assigned areas to ensure guest safety.
•Maintained a clean, organized, and welcoming environment during events.
•Worked efficiently with team members in a fast paced setting. To-Go Specialist
Chilis
•Greeted and welcomed guests with a friendly and professional attitude. 03/2026 – 04/2026
Warren, USA
•Managed waitlists and coordinated guest seating efficiently.
•Answered phone calls and assisted with reservations and guest inquiries.
•Maintained cleanliness and organization of the front-of-house area.
•Worked closely with servers and management to ensure excellent guest experiences. Day Care Child Assistant
Fosters Daycare and Child Learning Center
•Supervised and cared for children in a safe and positive environment. 07/2024 – 01/2026
Southfield, USA
•Assisted with daily activities, meals, and learning opportunities.
•Encouraged positive behavior and social development.
•Maintained cleanliness and organization of classrooms and play areas.
•Communicated with staff to ensure children’s needs were met. EDUCATION
High School Diploma
Lincoln High School
•National Honors Society
08/2020 – 06/2024
Warren, MI, USA
•C2 Pipeline
•Yearbook Management
•Culinary
SKILLS
Customer Service
Multitasking
Cash Handling
Adaptability
Organization
Child Supervision
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