Sales & Recruiting Coordinator - Sports

Melissa Olimpo

*** ****** ****** ********, ************, 19038

E: **************@*****.*** P: 267-***-****

LinkedIn: https://www.linkedin.com/in/melissa-olimpo-/ EDUCATION

La Salle University – Philadelphia, PA May 2023

Bachelor of Arts

Major: Communication; Concentration: Public Relations & Minor in Marketing & Sports Management WORK EXPERIENCE

NCSA College Recruiting- Chicago, IL June 2025—Present Sales/Recruiting Coordinator

Utilize and strengthen communication skills through making up to 100-240+ lead-generated dials daily through outbound calls

Attend sales team meetings to align on a strategy, performance, and pipeline development

Knowledgeable of the recruitment process across 34 sports, supporting tailored outreach and client conversations

Exceeding weekly and monthly sales goals

Awarded Level 1 Coordinator of the Month (July 2025) and Coordinator of the Quarter (Q3 2025)

Promoted to a Level 2 Coordinator following Q3(2025) performance, Level 3 after Q1(2026) Philadelphia Phillies – Philadelphia, PA

Sales Associate September 2023— November 2024

Fielded an average of 60-80 inbound sales calls from individual, group, and season ticket clientele daily

Completed in outbound sales campaigns related to client retention, generating new business, and past purchaser reengagement

Worked within Season and Group Sales Department to achieve revenue and ticket sales goals for the 2024 season

Provided support on gamedays and specials events to other departments as called upon Ticket Services Representative January 2022 –August 2023

Helping all departments in the Philadelphia Phillies with different tasks, while also being a tour guide of the ballpark

Providing telephone customer service to sell tickets for the Philadelphia Phillies, while engaging with fans; and resolving issues, and complaints Abington Township Parks and Rec – Jenkintown, PA

Assistant Manager @ Penbryn Pool June 2021- September 2022

Oversee approximately 20 pool employees to ensure proper operations, directly responsible for scheduling and payroll for each employee

Supervise all pool patrons daily in an effect to ensure safety, observe that all rules and regulations are being adhered to

Monitor and maintain the pools chemicals level for safety and accuracy Front Desk @ Penbryn Pool June 2015 – September 2020

Overseer of supervising pool/grounds, tracking number of patrons, answering administrative office phone, handling financial transactions

(Guest fees, membership fees, etc.), assisting and facilitating membership application process, and enforcing strict COVID-19 related regulations Administrative Assistant December 2019 – January 2020

Filed paperwork for Abington Township Parks and Rec, related to memberships and daily reports/logs to further organize and optimize the Township’s systems and database

Copied and compiled application packets; these packets were utilized as educational and informational materials for new/prospective employees LEADERSHIP EXPERIENCE & RELEVANT ACTIVITIES

Phi Mu – Philadelphia, PA

Provisional Membership Director December 2021– December 2022

Curating and leading a new member education team, while facilitating new member classes

Acting as an open line of communication between new and current members Panhellenic Delegate October 2020 – December 2021

Liaison between Phi Mu and the Panhellenic Executive Council.

Report chapter activity to Panhellenic Executive Council, including but not limited to recruitment events and progress, community service, philanthropic efforts, and questions/ideas/input from other sorority delegates

Follow current Women’s Panhellenic Council Constitution, Bylaws, and Standing Rules Explorathon Team Captain August 2020 – February 2021

Intermediary between Phi Mu and the Explorathon Leadership Team; responsible for educating all Phi Mu members on the day-to-day affairs, general updates and inner workings of Explorathon. In 2021, Phi Mu raised $7,133.37 in charitable donations. Panhellenic – Philadelphia, PA

VP of Philanthropy & Explorathon November 2020 – April 2023

Executive Director of Lasalle University’s student-led dance marathon Exporathon, an event created to generate donations and raise awareness for The Andrew McDonough B+ Foundation, the nation’s largest provider of financial aid to families of children with cancer. Since 2021, Explorathon managed to raise over $90,000 in charitable donations.

Oversee all operations, handle communication across internal team, create marketing campaigns to drive awareness and advertise the event, and lobby for financial contributions/donations from previous donors and new prospective donors (both individuals and companies)

Communication conduit between each sororities’ Philanthropy Chairwomen and Panhellenic Executive Council SKILLS

Computer: Microsoft Office (Word, Excel, PowerPoint, Publisher), Google (Docs, Slides, Excel), ProVenue, SalesForce, CRM, Zoom (Video, Phone)

Social Media: Facebook, Instagram, LinkedIn, Pinterest, Snapchat, Tik Tok, Twitter, YouTube, Canva Other: Customer Service, Administrative Proficiency, Strategic Thinking, Professionalism, Self-Starter CERTIFICATES

Philadelphia Flyers: First Line Sales Program October 2021

Atlanta Hawks: Virtual Sales Academy August 2022 -- December 2022

Major League Baseball: On Deck Sales Program January 2023 -- February 2023

Philadelphia Flyers: Next Shift Program March 2023

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