Remote Customer Support & Virtual Assistant
Resume:
JENNIFER ARBOLAY
Fort Lauderdale
******************@*****.***
PROFESSIONAL SUMMARY
Dedicated and reliable remote professional with experience in customer service, phone support, chat assistance, and virtual administrative tasks. Strong communication skills, excellent organizational abilities, and a proven capacity to work independently in remote environments. Proficient in handling customer inquiries through phone, email, WhatsApp, and online platforms. Seeking a fully remote position in customer service, chat support, virtual assistance, or call center operations.
CORE SKILLS
Customer Service & Client Support
Phone, Email, and Chat Communication
WhatsApp Business Communication
Data Entry & Fast Typing
Remote Work & Virtual Assistance
Appointment Scheduling
Problem Solving
Time Management & Organization
Microsoft Word & Online Tools
Adaptability & Quick Learning
PROFESSIONAL EXPERIENCE
Remote Customer Support Assistant
Self-Employed / Freelance 2023 – Present
Assisted customers through phone calls, online chats, and messaging platforms.
Responded promptly to inquiries and provided professional customer support.
Managed schedules, messages, and customer requests remotely.
Maintained positive customer relationships through effective communication.
Quickly learned and adapted to new software, systems, and online tools.
Sales & Customer Service Assistant
Independent Contractor 2021 – 2023
Assisted customers with product orders, questions, and service requests.
Maintained consistent communication through calls, text messages, and online platforms.
Delivered friendly, professional, and solution-oriented customer service.
Supported sales activities by providing accurate information and timely follow-up.
EDUCATION
High School Education
LANGUAGES
Spanish — Native/Fluent
English — Basic to Intermediate
AVAILABILITY
Available to start immediately
Seeking fully remote opportunities
Available for full-time or part-time positions
Equipped with a reliable computer and stable high-speed internet connection
Contact this candidate