Darlene S. Hanes
Cordova, TN ***18
Home: 901-***-****
Cell: 901-***-****
************@*******.***
OBJECTIVE
To secure a position utilizing past business experience in a corporative office that requires organization, personnel management, and leadership ability
Extensive experience in administration and personnel management
Experienced in corporate accounting from the basics to computer programs such as Peachtree, Financial Edge, Quickbooks, MAS90
Experienced in computer technology as it relates to corporative management including reporting, cost accounting and personnel
Ability to organize and prioritize workloads within budget restraints
Experience and ability to adapt to specific requirements in an office environment with little oversight and contribute immediately to productive office
EDUCATION
Computer programming, State Technical Institute, Memphis, TN
Bachelor of Science, Major: Business
University of Memphis, Memphis, TN, GPA 3.7
80+ hours completed, no degree
CERTIFICATES AND LICENSURE
1998, Affiliate Brokers License, University of Memphis, Memphis, TN
2001, Accredited Buyers Representative, Real Estate Buyers Agent Council, Inc.
2002, Graduate Realty Institute, GRI, Tennessee Association of Realtors, Memphis, TN
2006, E-Pro Specialists, National Association of Realtors
2023, Certified Bookkeeper, IAP
ADDITIONAL EDUCATIONAL COURSES
Real Estate Courses – completed 310 credit hours real estate courses to date
EMPLOYMENT
2019-2023 Accounts Payable
Robert Half International
Memphis, TN
Code purchase orders according to job and boat or barge
Input of purchase orders into MAS90 accounting program
Match invoices to purchase orders
Receive inventory
Separate invoices according to receipts of goods or inventory
Input invoices for payment
Fill in as needed in other departments
2016-2017 Accountant
Brooks Museum of Art
Memphis, TN
Month end balance of general ledger
Training clerks
Accountant for Decorative Arts Trust
Inventory control of gift shop and liquor
Obtained all licensing for special events
Filed all state tax and licensing reports
Worked with IRS to solve miscellaneous past accounting problems
Credit card reconciliation
Assist CFO with budget preparation
Year end closeout
1973-2014 Operations Manager – Vice President
United Agricultural Services, Inc., dba United Environmental Services, Memphis, TN
Coordinated all projects for field crews on Phase I, Phase II and Phase III Environmental Site Assessments including staff scheduling
Traveled with CEO to job sites, state and federal agencies, conferences and trade show
Marketed individual companies including banks, large insurance companies and agri-businesses
Supervised all office management including accounts payables, accounts receivables, payroll, corporate taxes, budgeting for seven regions, profit and loss statements, insurance programs and employee
benefits
Services as systems analyst for custom software
Provided all executive secretarial duties for CEO including
Correspondence, calendar, and travel
Trained all office personnel
Coordinated all secretarial duties for the President, CEO
Wrote environmental reports and quality assurance plans for Florida in order to be certified laboratory
Handled all proper shipment and disposal of hazardous waste
Maintained all licenses and certifications for underground storage tank removal, hazardous waste removal, and general agricultural property clean-up
Developed and established all protocol for field operations
Developed and established standard operating procedure manuals for the Company
Developed and established Human Resource Manual including benefits
Advised and implemented changes for operating procedures for office
as well as field personnel
Real Estate Management
1971-1973 Eaton Corporation
Forrest City, Arkansas
Switchboard operator
Accounts Payables
Engineering Secretary fulfilling duties of researching blueprints, correspondence and travel itineraries
1969-1971 Nationwide Insurance Company
Memphis, Tennessee
Clerk typist for Fire Insurance Policies
Secretary to Regional Office Manager
Trained on mail sorting, mail deliver, switchboard
Personnel, customer service
Responsible for filling in for other employees on their jobs while on vacation or sick leave
Responsible for correspondence for the Office Manager
Responsible for maintaining expenses for department
HONORS AND ORGANIZATIONS
2003-2004 National Register’s Who’s Who in Executives and Professionals
2007-2008 Golden Key International Honour Society
2007-2008 Sigma Alpha Lambda, National Leadership Honors Organization
2008 National Scholars Honor Society, Lifetime Membership
REBAC Accredited Buyers Representative Association
Tennessee Association of Realtors Graduate Realtor Institute
National Association of Realtors
Tennessee Association of Realtors
Memphis Areas Association of Realtors