Operations & Warehouse Supervisor Resume

Gerry A Jenkins

Mesquite, TX • 469-***-**** • **********@*****.***

Professional Summary

Experienced Operations and Warehouse Supervisor with a strong background in logistics, inventory management, transportation coordination, and customer service. Proven ability to lead teams, improve operational efficiency, and maintain inventory accuracy. Skilled in SAP, Microsoft Office, RF systems, and warehouse technologies. IMDG Certified and certified in the operation and training of all industrial trucks. Remote work experience with excellent communication and leadership skills.

Key Highlights

Supervisory & Management:

oLed and coordinated warehouse and shipping staff

oTrained new hires and promoted a culture of safety and productivity

oStrong leadership and problem-solving capabilities

oCommitted to excellent customer service and team collaboration

Transportation Coordination & Dispatching:

oSupervised domestic and international shipments

oIMDG Certified – Dangerous Goods Council, Inc.

oDispatching and logistics planning experience

Computer & Technical Skills:

oProficient in Microsoft Office (Excel, Word, PowerPoint, Access)

oSAP, WMS, SFIS, AS400, RF Scanner systems

oWindows & Novell operating systems

Office & Administrative Skills:

oRemote work experience (customer service, planning, and support)

oData entry, document filing, spreadsheet creation

oAdministration of Shop Floor Information Systems (SFIS)

Inventory Control & Warehouse Operations:

oMonitored inventory transactions, cycle counts, and audits

oEnsured 100% accuracy using SAP & SFIS systems

oOversaw physical vs. system-based counts

5S Certified:

oSort, Set in Order, Shine, Standardize, Sustain

Industrial Equipment Certifications:

oCertified in Forklift, Clamp Truck, Reach Truck operations

oQualified Forklift Trainer and Safety Compliance Officer

Professional Experience

Aerotek / FNA Group Inc / Crestline Logistics — Plano/Mesquite, TX

Operations Coordinator (Remote & On-Site) Sep 2021 – Jun 2025 (Temp via Andvaris)

Remote customer service and coordination of staff activities

Designed warehouse floor plans for storage optimization

Updated SOPs for inbound shipments and storage processes

Trained warehouse/receiving personnel in safety and operational standards

Promptly handled customer requests and complaints

Samsung SDS — Coppell, TX

Sr. Operations Manager (Inbound & Outbound) Aug 2018 – Sep 2021

Oversaw daily warehouse operations and logistics

Utilized RF scanners, SAP, and WMP systems for inventory and shipping

Ensured timely fulfillment and customer satisfaction

Interior Specialist Inc. — Lewisville, TX

Warehouse Coordinator (Temp Contract) Aug 2016 – Aug 2018

Managed customer service and warehouse flow

Coordinated inventory movement and logistics

Pro Staff (Eltek) / Diab Inc & Insync — Plano/Mesquite, TX

Shipping Coordinator / Supervisor (Temp) Nov 2014 – Aug 2016

Managed shipping documentation and warehouse supervision

Provided customer service and transportation support

Carlisle / Hunter (CCM) — Terrell, TX

Shipping & Receiving Supervisor 2005 – May 2014

Promoted from Hunter Panel Supervisor to CCW Carlisle Supervisor

Oversaw shipping, receiving, and inventory control

Managed SAP reporting and SFIS operations

Supervised freight transportation, order fulfillment, and cycle counts

Maintained high safety standards and effective customer communication

Education

University of Arizona Global Campus

Bachelor of Arts in Business Administration (Currently Enrolled – Full-Time, 2025)

Baker College of Muskegon, MI

MCSE Certification

Penn State (Possibly intended as “Penn State” – please confirm spelling)

Additional Training/Certification – [Please specify if known

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