Assistant General Manager-Restaurant Operations Leader
Resume:
Corey Barnes
**********@*****.***
Objective
Dedicated and results-driven Assistant General Manager with over 10+ years of experience in restaurant operations, staff management, and customer service. Adept at driving sales, maintaining operational efficiency, and delivering an exceptional dining experience. Seeking to leverage leadership, communication, and problem-solving skills to contribute to the success of this restaurant as the next Assistant General Manager. Professional Experience
Assistant General Manager
Five Guys, Atlanta, GA
2/2021 – Present
● •Oversee daily restaurant operations, ensuring high standards of food quality, service, and cleanliness.
● •Supervise and train a team of 30 staff, fostering a positive and efficient work environment.
● •Manage staff scheduling, ensuring optimal coverage and adherence to labor cost budgets
● •Assist in financial management, including budgeting, cost control, and achieving sales targets.
● •Monitor inventory levels, place orders, and reduce waste, contributing to improved profitability.
● •Conduct regular performance reviews and provide feedback to team members for growth and development.
Manager
Flip Burger Boutique, Atlanta, GA
5/2017 – 1/2021
● •Supervised a team of 8 staff members, maintaining high levels of customer service and operational efficiency.
● •Managed opening and closing procedures, ensuring restaurant readiness for service.
● •Trained new hires on company policies, service standards, and safety protocols.
● •Provided leadership during peak hours, optimizing workflow and ensuring customer satisfaction.
● •Assisted in managing budgets, inventory, and ordering supplies to maintain restaurant operations.
Manager
Nathan’s, Brooklyn, NY
6/2011 – 4/2017
● •Led daily operations, ensuring smooth service flow and maintaining high standards of food quality and guest service.
● •Trained new employees on restaurant policies, customer service best practices, and safety standards.
● •Acted as the point of contact for guests, ensuring satisfaction and resolving issues promptly.
● •Assisted in managing inventory levels, ordering supplies, and maintaining cost-effective procedures.
● •Supported the General Manager in financial analysis, reporting, and achieving revenue targets.
Skills
● •Leadership & Team Management: Experience in motivating, training, and managing diverse teams to achieve goals.
● •Customer Service: Skilled in handling guest complaints, building rapport, and creating a welcoming atmosphere.
● •Financial Acumen: Budget management, cost control, and sales forecasting.
● •Operational Efficiency: Expertise in streamlining processes and enhancing service delivery.
● •Inventory & Supply Management: Strong understanding of ordering, stock control, and waste reduction.
● •Health & Safety Compliance: Knowledge of food safety standards and regulations.
● •Point-of-Sale (POS) Systems: Proficient in operating various POS and restaurant management software.
● •Communication: Clear and concise communication with staff, guests, and upper management.
Certifications
•ServSafe Food Safety Certification
References
Available upon request.
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