Sharene Sullivan-Kudela
Wyandotte, MI *****
***************@*****.***
Professional Summary
Results-driven office assistant with 15+ years of experience in customer service and data entry across various roles. Proven expertise in managing administrative tasks, including listing coordination and daily audits, while ensuring accuracy and efficiency. Demonstrated leadership in training and mentoring staff, enhancing team performance, and improving operational workflows. Seeking to leverage extensive experience in a remote data entry position to contribute to organizational success. Authorized to work in the US for any employer
Work Experience
Delivery Driver
Grubhub for Drivers-Wyandotte, MI
July 2020 to Present
Pick up customer orders
Deliver customer orders
Personal shopper
Walmart-Woodhaven, MI
February 2020 to August 2020
Shop for customers orders
Inspect customers orders making sure items are in proper bags and fresh Take orders out to customers vehicle
Load items into customers vehicle
Receptionist/ Listing Coordinator
Weichert Realtors, Cass Realty-Dearborn, MI
November 2012 to July 2014
Dearborn, MI
• Answer Phone & Voice mails, Direct calls
• Assist agents & clients as needed
• Enter & make changes to the listings in the MLS
• Do daily audit reports on the properties for each bank Realtor
Zanglin & Associates Realty-Trenton, MI
June 2006 to January 2011
• Assisted Manager with Daily activities and reports
• Scheduled phone and floor time
• Mentored other realtor
• Worked directly with clients to help locate new home
• List and wrote home sale listings
• Scheduled and attended closings
Office Assistant
Cass Realty-Dearborn, MI
January 2006 to May 2006
• Answered phones, emails and messages
• Supervised the re-keying, repairs and maintenance for bank owned homes
• Handled the listing duties prior to and after the property went on the market Assistant Teller Supervisor
Franklin Bank-Birmingham, MI
November 2004 to January 2006
Responsible for daily duties including but not limited too:
• Open branch close branch
• Interviewing, Training, Coaching
• Monitoring performance, Disciplinary action
• Balancing ATM and Vault
• Cross selling services / products
• Customer service issues
Education
Michigan Institute of Real Estate-Southfield, MI
Henry Ford Community College-Dearborn, MI
Skills
• Delivery driver experience
• teller (10+ years)
• Receptionist (5 years)
• Data Entry (10+ years)
• Office Assistant (10+ years)
• Customer Service (10+ years)
Additional Information
Skills
• Excellent oral and written communication skills
• Work well with others and/or independently
• Detail oriented and organized
• Proficient data entry and customer service skills
• Strong math and multitasking skills