Account Management and Client Services Professional

KERRY ANN BUNDE

***** ***** **** *******, ***** *7429 713-***-**** cell ***********@*****.***

OBJECTIVE

Native Houstonian seeking account management/customer support opportunity, requiring a motivated self-starter with integrity, creativity and initiative. This position would leverage relationship and client services customer expertise and diverse experience, as well as a background in sales, marketing and finance.

EXPERIENCE

OYSTER CREEK AMERICAN SADDLEBRED FARM, Houston, Texas January 30, 1992 -present

Owner/Trainer – (Part time) Responsible for overall business development and maintenance of client’s horses, training, shipping and horse show exhibition, locally as well as nationally.

MIDWEST VETERINARY SUPPLY December 2010 – 2014

Sr. Territory Manager – Establishing market presence in new territory for MIDWEST VETERINARY SUPPLY.

Selling full line large and small animal products and services to clinics in Greater Houston, Beaumont and College Station.

Exceeded first year quota of “New Clinics Open” - 2011

NLS ANIMAL HEALTH- A division of HENRY SCHEIN, Houston, Texas July 2002 to January 2010

Territory Manager - Provide a suite of full line veterinary products and services to clinics from the South-Central Texas region to Lake Charles, LA.

Accomplishments:

2009 – For all line of business, 102.4%

2008 – For all lines of business, 112.5%

2007 – For all lines of business, 92% to plan

COMPASS BANK, Houston, Texas June 2001 to June 2002

New Account Representative: Assisted prospective clients with identification of banking products and services.

Services include the sale and processing of mortgage and home equity loans, certificates of deposits, automobile loans, investment retirement accounts, as well as personal banking requirements.

Accomplishments included:

Assessing client’s product and/or service needs based on one-on-one interviews

As a result of the interview process, negotiated and sold financial products and services to fit client’s specific needs

SOUTH TRUST BANK, Houston, Texas June 2000 to June 2001

Financial Service Representative/Analyst: Identified and assisted prospective clients in the application process based on financial needs. Products and services included the sale of mortgage and home equity loans, automobile loans, investment retirement accounts, as well as personal banking requirements. Knowledge base includes utilizing standard concepts, practices, and procedures within the banking and financial industry.

Responsibilities and accomplishments include:

Generating additional bank revenue by upwelling to current clients

Providing teller services, including deposits, withdrawals, loan payments, tax payments and lock box payments, handling collections and extensive lines of credit

WELLS & KIMICH, Houston, Texas March 1999 - May 2000

Sales Consultant: Developed new prospects and interacted with existing customers to increase sales of products and services in the office furniture industry.

Responsibilities and accomplishments include:

Identifying, recruiting and developing new prospects through networking and cold calling

Developing and maintaining existing client relationships with external customers, and gaining credibility through delivery of excellent customer serviced based on trust and respect

Developing and implementing sales strategies for complex accounts

Negotiating pricing; assisted customers with design and utilization of office space; processed drawings and proposals on GIZA computer program

OFFICE FURNITURE UNLIMITED, Houston, Texas 1998 – 1999

Sales Consultant: Developed new prospects and interacted with existing customers to increase sales of the company’s products and/or services.

Responsibilities and accomplishments included:

Exceeding 5M annual quota

Identifying and recruiting new customers through cold calling

Identifying cross-selling opportunities with inside sales customers and developed relationships leading to additional revenue

Negotiating pricing; assisted clients with selection of products to meet their needs

Submitted client proposals

OYSTER CREEK AMERICAN SADDLEBRED FARM, Rosharon, Texas 1990 - 1998

Owner/Trainer, Office and Sales Manager: - Responsible for overall business development and maintenance of client’s horses, training, shipping and horse show exhibition, locally as well as nationally. Developed and trained American Saddlebred show horses professionally and trained equestrian riders to world championship status. Responsible for reconciliation and maintenance of a 5M-dollar general ledger

Responsibilities and accomplishments included:

Recruiting and developing clients into award winning show riders, qualifying to compete in the Olympics and National championships, including Madison Square Garden and the Kansas City American Royal National Equitation Championship

Marketing and sales of equestrian services to customers, including training, boarding, showing and breeding

Serving as a sales consultant/broker for the American Saddlebred industry, facilitated sales of world champion horses and earned commissions for successful brokerage services

Maintaining and managing all financial analysis for a profitable business; including securing equipment and supplies to provide daily services for the horse farm

Marketing, advertising and branding for farm and clients

Named “National Trainer of the Year” for providing training to disabled children and cancer patients who won numerous horsemanship awards

THE DOVER GROUP, Houston, Texas 1986 to 1990

Trading Assistant – Reviewed and confirmed all trades for “The Dover Group” internal bond traders.

Responsibilities and accomplishments included:

Working the trade desk for securities firm

Booking and confirming all trades

Serving as liaison between traders and sales staff

EDUCATION

Texas A&M University, College Station, Texas 1977

PROFESSIONAL ACTIVITIES

Consultative Sales Process – Baker Communications 2009

Interactive Networking Connection – A diverse group of business professionals who meet to identify leads resulting in new business opportunities

VOLUNTEERISM/MEMBERSHIPS

Pin Oak Charity Horse Show – Board of Directors

Houston Livestock Show and Rodeo Breeders Greeters Committee 1987 to present

Houston Livestock Show Parade Committee 2009 to present

Life member of the Houston Livestock Show and Rodeo

American Horse Show Association 1966 to present

REFERENCES AVAILABLE UPON REQUEST

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