HR Business Support Supervisor

LAURA BLYDEN

Corona, CA • ***********@*****.*** • 951-***-****

LinkedIn: www.linkedin.com/in/laura-blyden-53a9365 PROFESSIONAL SUMMARY

Business Support Supervisor with 20+ years of experience supporting operations, employee relations, and workforce processes in fast-paced environments. Skilled in interviewing, onboarding, HR compliance, and team development. Known for strong communication, organization, and the ability to support hiring and employee experience with professionalism and discretion. CORE SKILLS

Employee Relations • Interviewing and Hiring Support • Talent Selection • Onboarding HR Compliance and Documentation • Training and Development • Performance Support Process Improvement • Team Leadership • Customer Service • Confidential Data Management Scheduling and Coordination • Organizational and Time Management PROFESSIONAL EXPERIENCE

HR Manager / Regional Business Support Supervisor

Allegis Group (Actalent Inc.), Irvine, CA 2021 – Present

• Partner with 9 Directors to support 24 offices, aligning operational and workforce needs with business goals.

• Serve as a frontline HR resource, resolving employee relations issues and ensuring a compliant work environment.

• Participate in interviewing and hiring processes, providing input on candidate selection and staffing decisions.

• Coordinate onboarding processes, including documentation, training schedules, and new hire integration.

• Maintain accurate and confidential HR records in compliance with company policies.

• Coordinate and track training initiatives for staff and leadership.

• Manage reporting, scheduling, and administrative operations across multiple markets.

• Lead and coach team members to improve performance, communication, and engagement.

• Support organizational changes and implement process improvements. Customer Support Supervisor

Allegis Group (Aerotek Inc.) 2005 – 2021

• Supervised a team of 18 employees, ensuring service quality and operational efficiency in a fast-paced environment.

• Conducted interviews and supported hiring, onboarding, and training of new employees.

• Managed escalations and resolved complex employee and client issues.

• Improved team performance through coaching, metrics, and clear expectations.

• Ensured payroll accuracy, compliance, and proper workforce data management.

• Recruited and retained talent aligned with business needs and staffing goals.

• Supported performance management, employee development, and process improvements. Customer Support Associate

Allegis Group (Aerotek Inc.) 1997 – 2005

• Provided customer support and resolved issues in a high-volume, fast-paced environment.

• Supported onboarding and hiring processes, including documentation and orientation coordination.

• Processed payroll, workers’ compensation, and employment documentation with high accuracy for 600 employees.

• Maintained HR records, including I-9 compliance and employee documentation.

• Represented the company in unemployment and labor-related hearings.

• Assisted in training new employees and improving team processes. EDUCATION

Fashion Institute of Design & Merchandising (FIDM) Associate of Arts, Merchandise Marketing

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