Detail-Oriented Sales & Data Entry Agent

Linda Adams

Hillsboro, *****, United States, 808-***-****, *********@*****.***,

https://www.linkedin.com/in/linda-adams-795034332

SUMMARY Dedicated Administrative Assistant with over 9 years of experience in healthcare support and office management. Proven ability to streamline medical operations by optimizing patient scheduling and managing critical logistics. Expertise in documenting insurance information with accuracy and coordinating complex referrals, ensuring continuity of care. Successfully supported executive functions in previous roles while maintaining high standards of professionalism. Eager to bring exceptional organizational skills and a patient-centered approach to enhance operational efficiencies in any dynamic workplace.

WORK EXPERIENCE

03/2017 – 01/2026 Administrative Assistant, SENIOR CARE NORTHWEST Forest Grove Executed high-volume call center operations by managing incoming phone calls with professional communication to troubleshoot patient and staff inquiries.

Coordinated complex patient appointments and schedules, optimizing time management for healthcare providers and minimizing clinical delays. Documented and verified insurance information utilizing precise medical terminology to streamline billing processes and confirm clinical coverage. Facilitated and coordinated referrals to outside specialists, including cardiology units, to ensure continuity of care and accurate data transmission.

Troubleshot office logistics and managed critical medical supplies to uphold optimal operational readiness in a clinical environment. 05/2012 – 03/2017 Homemaker, HOSPICE OF KONA END OF LIFE HOME Kailua Kona Delivered clinical support through meal preparations adhering to strict nutritional requirements for patients in high-urgency hospice care. Documented and oversaw house maintenance protocols to ensure a safe, clean, and welcoming clinical environment for residents. Coordinated tailored menus for residents, demonstrating meticulous attention to patient preferences and medical dietary restrictions. Managed supply chain needs by procuring fresh ingredients and household essentials weekly to prevent facility service gaps. 01/2004 – 05/2012 Executive Director, KONA EXECUTIVES ASSOCIATION Kailua Kona Executed all organizational tasks and orchestrated logistics for weekly membership meetings, ensuring seamless operations for over 40 high- level stakeholders.

Documented accurate and thorough records of Board of Directors meeting minutes, maintaining essential organizational files and action items. Coordinated weekly programs and scheduled guest speakers to provide engagement and professional development opportunities. Processed prospective applications and maintained an organized onboarding workflow with meticulous attention to detail. 04/1988 – 09/1999 Office Manager, RXH Company Kent EDUCATION

09/1966 – 05/1970 Hermiston Senior High School

High school diploma

Hermiston

08/1970 – 05/1972 Green River Community College

Associate's, Business

Auburn

SKILLS Clinical Documentation Medical Terminology

Patient Relationship Management Call Center Operations Data Accuracy & Verification Microsoft Excel

Scheduling Software Technical Troubleshooting

Tier 1 Support Coordination Word Processing

Administrative Optimization Professional Communication Cross-functional Coordination Detailed Oriented Execution High-Urgency Escalation

LANGUAGES English (Native)

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