Cloud DevOps & Software Engineering Operations Lead

JOHN BILELLA

Ridge, New York ***********@*****.*** 631-***-****

EDUCATION

Hofstra University Hempstead, NY

Bachelor of Science in Computer Science and Cyber Security Sept 2019 – Dec 2023 University of Maryland Global Campus Remote

Master of Science in Cloud Computing Sept 2025 – June 2027 SKILLS

Organizing workflows to meet customer needs and maximize efficiency

Implementing creative and cost-effective solutions to meet business needs

Administration of AWS Cloud Systems

Administration and Utilization of Gitlab for software development

Utilizing Terraform and Kubernetes to deploy and configure containerized applications

Utilizing Active Directory for System Administration

Jira Administration

WORK EXPERIENCE

Accenture Federal Services Remote

Software Engineer Manager - Operations Team Lead Jan 2024 - Current

Leading an Operations Team of 13 team members on deployment and sustainment efforts and contributing to program wide strategic planning and process development, which has led to the accreditation of multiple private cloud environments.

Developed and implemented a containerized image scanner in our CI/CD pipeline for scanning new image builds, ensuring a strong security posture of our environment.

Applying tools such as Terraform and Kubernetes to deploy and configure new tenant environments for our customers including deploying software, deploying EC2 instances, building images, software bundles, and workspaces to meet customer requirements.

Maintaining and configuring numerous commercial applications such as Jira, Confluence, Giltab, ArgoCD, Grafana, and Sonarqube.

Defined our user onboarding process adhering to very strict security requirements, defined our methods of implementing Role Based Access Control, managing the onboarding of over 500 users which resulted in zero failed formal audits.

Initiated a functioning help desk and defined all help desk processes and briefed our client regularly on metrics, resulting in exceptional customer satisfaction ratings. Kitware Clifton Park, NY

R&D Engineer Intern - Computer Vision Department June 2023 – Aug 2023

Tested and debugged an image registration tool (Python), a masked autoencoder

(Python), and a Key-Length-Value decoder (C++), and provided technical analysis to identify necessary improvements.

Created a python program to perform analysis on a large set of lab results. This improved project organization and provided the customer with a comprehensive analysis of system performance.

Improved a method of creating cropped images that increased performance of the image registration tool and was better adapted to the current needs of the project (Python). L3 Harris Clifton, NJ

Electronics Test Technician March 2021 – Sep 2022

Applied python skills to assist engineers in developing and debugging new test software which resulted in fixing critical bugs.

Tuned and repaired dozens of Frequency Generators and Voltage Control Oscillators and was directly responsible for the completion of 15 government contracts.

Improved delivery timelines by creating documentation on electrical schematics which resulted in more effective troubleshooting.

US Navy Groton, CT

Sonar Technician Submarines July 2014 – July 2019

Serving as a Sonar Technician, maintained and operated critical sonar systems under demanding circumstances, supervising watch teams, and training new team members.

Applied Linux skills to perform several software upgrades on the full sonar system, allowing the ship to take advantage of new sonar system features.

Performed end-to-end system turnover of Noise-Monitoring system from production facility, requiring in depth knowledge of system schematics, and development of maintenance procedures.

CERTIFICATES

Comptia Security Plus

AWS Certified Cloud Practitioner

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