Office Administrator, Accounts Payable, Receivables, Data Entry

SAMANDA WIELAND

**** *********** *****, **** *******, OH 45069 C: 317-***-**** **************@*****.***

OBJECTIVE

Secure an Administrative Support Position

SUMMARY OF QUALIFICATIONS

Excellent computer skills

Exceptionally well organized

Excel at accurate record keeping

Reliable and approachable

Great communicator

Always patient and calm

Familiar with contracts

Fast learner and team player

Can work unsupervised

Creative with projects

ACCOMPLISHMENTS

Implemented new processes in every job. Made bullet instructions for different tasks in the office to help with training that are still used today. I’ve learned a different computer program at every job. I found a math mistake for indirect costs that Boeing North America was using for 10 years that cost them millions of dollars on stocked parts. I’ve received laudatory comments from all supervisors. The Army has awarded me the Molly Pitcher Award for outstanding volunteering. I’ve volunteered and supported the Children’s Miracle Network and the Children’s hospitals in every state I’ve lived in.

WORK EXPERIENCE

2023 – March 2026 Branch Administrator for the Air Force Reasearch Lab (AFRL), Wright Patterson

Air Force Base. Contractor with SireTek – Beavercreek, Ohio

Highly organized and detailed oriented Branch Administrator with proven expertise in managing records, personnel information, and administrative processes to ensure efficient branch operations. Maintained comprehensive records management system, encompassing digital content servers and physical archives adhering to strict retention and disposal policies. Consistently passed all records inspection with 100 percent accuracy. Provide critical support to Brach Chief through comprehensive calendar management, preparing monthly activity reports, and proactively tracking taskers and deadlines. Streamlined documents routing and approval processes, contributing to increased efficiency and timely completion of critical tasks.

2021 – 2023 Personal Assistant / Administrator/ Accounting and Sales

McAnly – West Chester, Ohio

Served as the owner’s right hand, handling a wide range of administrative, financial, operational tasks. Managed company records, including insurance certificates, OSHA documentation, and customer contracts, ensuring compliance and accuracy. Maintained QuickBooks entries and managed employee commissions, sales records, training certifications, service schedules, and plant schematics in SharePoint. Supervised a three-person service department, streamlining operations and improving efficiency. Assisted customers directly, providing expert guidance on safety and explosion protection systems. Generated six-figure profit through the successful sale of two central vacuum systems.

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2017 – 2021 Administrative Duties & Broker Contracts

Total Package Express – Cincinnati, Ohio

I performed all types of office duties, using different types of software to upload

Invoices for payments, put together a weekly fuel surcharge spreadsheet for

all our terminals throughout the US. Read, rewrote, and signed our brokers

contracts. Assisted with collections and safety paperwork.

2016 – 2017 Business Banking Customer Service Representative

Santander Bank – East Providence, Rhode Island

Assisted customers in making important decisions on loans and accounts that would be beneficial for them and their type of business. Provided account information, how to set up their online banking, reset passwords and log-ins. I filed claims, took payments, talked about interest rates and statement fees. Helped them with their merchant services, scanners and bill pay. I often worked on special assignments that consisted of putting together tools for focus groups, charts and keeping up with team percentages. I was promoted from Retail Customer Service to Business Banking after only 5 months from being hired.

2010 – 2015 Administrative Assistant

Nelson Brothers - St. Paul, Kentucky

I opened, created, and organized all the administrative procedures for the St Paul, Kentucky plant from the ground up. I kept records for 40 employees, hours, vacation, safety records and licenses. I did all New Hire Orientations and managed all Employee’s paperwork, including insurance and 401K. Ordered inventory to make product and all office supplies. Paid invoices. Updated all ATF and DOT paperwork. Printed tickets for deliveries and posted tickets for customer payments. I also trained and mentored my replacement when I moved due to my husband’s career.

2003 – 2008 Accounting & Inventory Control

Goeke/Kahlo Chrysler Jeep Dodge

Worked for both automobile companies in the accounting department. I also took care of

any inventory issues and battery returns.

2001 – 2003 Site Director

YMCA – Olympia, Washington

I directed the before and after school program with 3 people working for me and 30

children under my care. I created weekly lesson plans, monthly themes, and made a

project notebook for the entire organization to use. I had a budget for meals and

supplies, kept track of expense reports and all my trainings up to date.

1997 – 2001 Material Manager

Boeing North American, - El Paso, Texas

I worked in the warehouse packaging material for the manufacturing lines after 9 months

I was promoted to 3rd shift supervisor with people working for me and one year later I was promoted to logistics and then was assigned to work on indirect cost, obsolete material and Government contracts like B1, C17 and F15.

EDUCATION

Business & Psychology

Pierce College - Tacoma, Washington

APICS Inventory

University Texas at El Paso - El Paso, Texas

Armstrong State - Savannah, Georgia

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