Operations Specialist in Regulatory Compliance
Resume:
Molalla, US, ***** • ***.********@*****.*** • linkedin.com/in/evattancredi •
EVA TANCREDI
Operation Specialist
Operations Specialist with 10 years of experience in property management and regulatory compliance, skilled in contract administration, documentation, and operational systems. Manages lease administration, maintenance coordination, and tenant move processes, while overseeing invoice and payment tracking for mixed portfolios. Dedicated to ensuring operational consistency and regulatory adherence across communities. EMPLOYMENT HISTORY
AREA COMMUNITY MANAGER Jul 2025 – Jun 2026
WGP Property Management Salem, OR
PROPERTY MANAGER Jul 2023 – Apr 2026
Pinehurst Management Molalla, OR
SR. TAX CONSULTANT - BOOKKEEPER Jan 2023 – Present ATAX of MUSKEGON Muskegon, MI
SUBSTITUTE TEACHER Feb 2023 – Jun 2023
ESS-Willsub Ravenna, MI
Managed daily operations of residential and commercial properties, including oversight of operational systems and contract administration.
Coordinated tenant move-ins and move-outs for multiple properties, ensuring proper documentation and compliance.
Oversaw maintenance requests and ensured timely resolutions, tracking invoices and payments for related services.
Developed and enforced property policies and lease agreements, maintaining accurate records for contract administration.
Developed and marketed new home sales in communities, supporting documentation and payment tracking processes.
Managed daily operations of residential and commercial properties, utilizing operational systems for efficiency.
Coordinated tenant move-ins and move-outs while maintaining accurate documentation and contract administration.
Oversaw maintenance requests and ensured timely resolutions, tracking invoices and payments for related vendors.
Developed and enforced property policies and lease agreements, ensuring compliance and proper records management.
Successfully prepared and filed taxes for 50+ businesses and individuals, ensuring accurate documentation and records management.
Advised clients on tax strategies and compliance requirements, supporting contract administration needs.
Prepared comprehensive tax returns for individual and business clients, tracking invoices and payments for services rendered.
Reviewed financial documents for accuracy and completeness as part of payment tracking and operational processes.
Conducted tax research to support client inquiries, contributing to compliance and documentation standards.
Facilitated classroom instruction and managed student behavior, maintaining accurate documentation of daily activities.
Collaborated with teachers to ensure curriculum continuity, utilizing operational systems for lesson tracking.
Maintained a positive learning environment through effective communication and process management.
Provided classroom instruction outlined in teacher's lesson plans, ensuring compliance with school policies.
REMOTE TUTOR Feb 2022 – Jan 2023
Varsity Tutors Harriet, AR
REMOTE ESL TEACHER Aug 2019 – Mar 2022
EF First Teachers Harriet, AR
SUBSTITUTE TEACHER Aug 2019 – Apr 2020
ESS-Willsub Mountain View, AR
GUEST SERVICES MANAGER Jun 2018 – Jul 2019
Buckliew Enterprises - McDonalds Mountain View, AR PROGRAM SPECIALIST/ ADMINISTRATION ASSISTANT Oct 2016 – Mar 2018 CFO Leasing - USDA Natural Resource Conservation Services Salem, AR Elevated students' academic performance by 30% through tailored tutoring, maintaining documentation of progress and outcomes.
Developed personalized lesson plans and tracked student data using operational systems. Facilitated engaging one-on-one tutoring sessions, ensuring accurate records of lesson delivery.
Assessed student progress and adjusted teaching methods, supporting process improvement. Collaborated with parents and guardians to discuss student performance, ensuring clear communication and documentation.
Designed engaging lesson plans for diverse student groups, maintaining documentation for each lesson.
Facilitated interactive classroom activities, utilizing operational systems for scheduling and progress tracking.
Implemented assessment tools to evaluate student progress, ensuring proper records management.
Organized cultural exchange events, tracking participation and related documentation. Facilitated classroom instruction and managed student behavior, maintaining documentation of attendance and activities.
Provided instruction and guidance to students in the absence of a regular teacher, ensuring compliance with curriculum standards.
Maintained a positive learning environment for all students using effective communication and process management.
Provided classroom instruction outlined in teacher's lesson plans, tracking lesson delivery in operational systems.
Supervised guest service team to ensure high-quality customer interactions, maintaining documentation of training and performance.
Monitored service standards to uphold company policies, utilizing operational systems for process tracking.
Created and managed effective strategies for optimizing guest experiences, supporting process improvement and compliance.
Developed and implemented guest service training programs, tracking attendance and documentation.
Resolved customer complaints promptly, ensuring accurate records of resolutions and follow- up actions.
Coordinated conservation programs for sustainable land management practices, managing program documentation and records.
Developed training materials for stakeholders, utilizing operational systems to distribute and track materials.
Assisted in grant application processes, ensuring proper documentation and contract administration for funding.
Evaluated project proposals to ensure compliance with USDA guidelines, supporting regulatory documentation.
Managed documentation and reporting for various program activities and outcomes, tracking invoices and payments for project expenses.
Provided support to team members in executing project objectives, ensuring compliance with operational systems.
Identified opportunities to improve or enhance program initiatives and operations, supporting process improvement.
DOCUMENT CONTROL COORDINATOR Aug 2013 – Jun 2015
Randstad General Staffing Services - Millipore Sigma Temecula, CA EDUCATION
MA - HUMAN RESOURCE LAW Nov 2015 – May 2019
Regent University Virginia Beach, VA
MBA - BUSINESS ADMINISTRATION AND MANAGEMENT, HUMAN RESOURCES MANAGEMENT
Oct 2015
University of Phoenix-Arizona Tempe, AZ
COURSES
NOTARY AND SIGNING AGENT
Notary and Signing agent
HCM-TC
HCM-TC
FAIR HOUSING
Fair Housing
CAA-IRS
CAA-IRS
PTIN
PTIN
SKILLS
Property management expertise, Document control proficiency, Leadership and team management, LIHTC and HUD familiarity, RD housing knowledge, AppFolio and Yardi software proficiency, Fair housing regulations understanding, Lease administration practices, Maintenance coordination abilities, Rent collection processes, Property marketing strategies, Conflict resolution skills, Effective communication abilities, Time management proficiency, Team leadership qualities, Problem-solving aptitude, Multi-site management expertise, Regulatory compliance knowledge, Adaptability, Creativity, Networking, Attention to detail, Strategic thinking, Contract administration, Operational systems, Documentation, Invoice tracking, Payment tracking, Process improvement, Database management, Records management, Compliance auditing, Vendor coordination ADDITIONAL INFORMATION
EXTRACURRICULAR ACTIVITIES
The National Society of Leadership and Success
Managed document control processes for regulatory compliance and quality assurance, supporting contract administration and documentation standards. Developed and implemented standard operating procedures for document management, utilizing operational systems for efficiency.
Assisted in the development and implementation of document control procedures and processes, ensuring proper records management.
Organized and maintained electronic filing systems for critical project documentation, supporting payment and invoice tracking as needed. Coordinated document reviews and approvals across multiple departments, ensuring compliance and process improvement.
Selected by campus administration to participate among top students in a leadership program including:
Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session
Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting Success Networking Teams: Participated in peer-based leadership development teams
Contact this candidate