Business & Data Analyst for Enterprise Platforms

Professional Summary:

Business Analyst/ Data Analyst with 6+ years of experience supporting enterprise data platforms, SQL Server databases, data migration initiatives, ETL processes, and data quality validation across financial services, cloud, and enterprise environments.

Experienced working with tools such as ServiceNow (or similar portfolio management systems), Visio, SharePoint, and Microsoft Teams to support governance workflows and documentation lifecycle.

Proven expertise in driving Agile/Scrum delivery, end-to-end SDLC, and business transformation initiatives, leveraging strong analytical and communication skills to bridge technical and business teams. Skilled in Lean Six Sigma methodologies, cloud security frameworks (GCP/NIST), and business intelligence tools to enhance system reliability, streamline operations, and improve decision-making. Recognized for leading high-performing teams, developing product roadmaps aligned with business strategy, and delivering scalable, compliant, and secure digital solutions.

Hands-on experience analyzing system architecture, integrations, APIs, databases, and technical constraints to ensure scalable and efficient solutions.

Experience supporting Single Sign-On (SSO) integrations and identity-based access flows across enterprise applications.

Strong experience of Project Planning, Requirements Definition, Analysis, Design, Testing, System documentation, production support and user training.

Strong experience of Sprint Planning, Product Backlogs, Sprint Backlogs, release planning and sprint burn down charts, Story boarding, story mapping, Sprint Retrospective sessions, etc.

Hands-on experience working with modern data platforms such as Snowflake for data integration, transformation, and analytics within cloud environments

Experienced in supporting enterprise-level project portfolios, KPI tracking, operational dashboards, and cross-functional reporting for executive leadership.

Excellent requirements gathering and elicitation skills, evaluating user needs, interviewing the stakeholders and SMEs, and providing as a liaison between IT and Client.

Skilled in preparing project documentation, business presentations, and data-driven insights using Excel, Power BI, and PowerPoint.

Experience in creating Data modelling diagram, Data mapping documents, Data files, Data transformation, Data integration, Data validation and verification, etc.

Experience supporting cloud-based initiatives with exposure to AWS services and modern application architectures including microservices and distributed systems.

Extensive work experience working in AGILE methodology.

Coordinated with QA teams to identify the test scenarios, creation and updating of test plans, test cases SIT testing and other testing related documents.

Experience in tools like Rally, Jira, Version One, TM1 and Rational Requirements Composer for requirements.

Certifications

•Google Cloud Certified: Associate Cloud Engineer, Cloud Digital Leader

•Professional Google Workspace Administrator

•Lean Six Sigma: White, Yellow, Green and Black Belts

•The New Age of Risk Management

•Implementing the NIST Risk Management Framework

•Using Generative Ai to Secure the Network

•Translating Cyber security for SMBs Using NIST Cyber security Framework2.0

Education

Florida International University Masters, information systems

Osmania University Master, Computer Science

Osmania University Bachelors, in Computer Science

Technical Skills:

BI & Analytics Tools

PowerBI, Tableau, Google Data Studio, Oracle VirtualBox

Data Tools:

SQL, Excel (PivotTables, VLOOKUP), Google Sheets

Cloud Platforms

Google Cloud Platform(GCP) AWS (EC2, S3, IAM, Lambda – working knowledge)Cloud IAM, AppEngine, ComputeEngine, Snowflake

Cyber security

RiskAssessment,ThreatModeling,SecureArchitecture,Identity&AccessManagement(IAM), Compliance (NIST, GDPR)

Programming Automation

Python(basic), GoogleAppsScript, ShellScripting(basic)

Productivity Tools

Google Workspace(Admin Console, Gmail, Calendar) Microsoft Office365

Project Management & Collaboration

JIRA, Confluence, Microsoft Teams, Slack, Agile/Scrum Methodologies

AI & Automation

AI Applications, AI Automation & Workflow Optimization, Intelligent Process Automation

Project Methodologies

Waterfall, AGILE - Scrum

Systems & Integration

Single Sign-On (SSO), System Requirement Specifications (SRS), API integrations (REST), system-to-system integrations

PROFESSIONAL EXPERIENCES

FL TECH SOLUTIONS

Business Analyst April 2025

Project Description: The project is focused on collecting and analyzing business and sales data, improving reporting accuracy, and collaborating with cross-functional teams to translate business needs into data-driven insights. Delivering actionable dashboards, reports, and presentations that supported leadership in optimizing processes, CRM/ERP usage, and overall business performance.

Responsibilities:

Developed SQL-based reports and data validation queries to support business intelligence initiatives.

Gathered and documented business requirements from stakeholders and translated them into functional specifications for development teams.

Created user stories, process workflows, and acceptance criteria to support Agile project delivery.

Collaborated with technical teams to identify system enhancement opportunities and define integration requirements.

Managed requirements and project artifacts using Jira and Confluence.

Analyzed large datasets using SQL to identify trends, anomalies, and reporting discrepancies.

Collaborated with stakeholders to ensure data accuracy and consistency across reporting platforms..

Managed requirements and project artifacts using Jira and Confluence.

HSBC Jan2024–Jul2024

Business Analyst

Project Description: The scope of the project to design the banking application where the customers can access Account details like the Checking and Saving Account details, can view, update personal information, and can make the payments directly from the Savings accounts.

Responsibilities:

Worked with SQL Server databases to analyze customer and transactional data.

Executed SQL queries to validate application functionality and backend data accuracy.

Led requirements gathering workshops with business stakeholders to identify functional and non-functional

requirements for banking application enhancements.

Authored BRDs, FRDs, user stories, acceptance criteria, process flows, and use cases to support agile delivery.

Supported defect investigation through data analysis and root cause identification.

Collaborated with development teams to validate API and database integration requirements

Participated in backlog grooming, sprint planning, sprint reviews, and retrospectives using Jira.

Performed gap analysis and impact assessments for new feature implementations and system enhancements.

Supported SIT and UAT activities by validating requirements and ensuring successful delivery of business functionality.

Collaborated with technical teams on application integrations involving REST APIs and backend services.

Environment: Agile, Scrum, Kanban, Sprint, SQL and Jira, Confluence, Zoom, MS Word, MS Office, MS Excel, Smart Draw, SQL Server, MySQL, UAT, UML.

Cognizant- Google Workspace Dec2021 Dec2023

Senior Associate

Project Description: Worked on managing and optimizing enterprise environments using “Google Workspace” integrated with “Google Cloud Platform”. The project focused on enhancing system performance, strengthening security, and improving user experience for business clients.

Responsibilities:

Provided end-to-end support for Google Workspace services, handling customer queries related to account management, security configurations, SSO, billing, and user administration via email and chat.

Administered and troubleshot identity and access management (IAM), ensuring secure authentication and authorization across enterprise environments.

Designed and supported secure, scalable, and highly available cloud solutions using Google Cloud Platform (GCP) services.

Utilized GCP services including compute, storage, networking, and security tools to deploy and manage applications effectively.

Automated infrastructure provisioning, monitoring, and maintenance using cloud-native and third-party tools to improve operational efficiency.

Implemented cloud security best practices, including data protection, network security, compliance standards, and access control policies.

Investigated and resolved customer disputes, enhancing customer satisfaction, retention, and service experience.

Supported enterprise demand and service request processes through structured intake, documentation, and tracking of business requirements.

Collaborated with cross-functional teams to assess feasibility, dependencies, and business impact of proposed technical solutions.

Assisted in identity and access-related initiatives by documenting requirements and supporting system governance workflows.

UPS Mar2020–Dec2021

Business Analyst

Project Description: The purpose of the project was to simplify and streamline the mortgage loan process by implementing changes to their current system. This included the process from application to approval.

Responsibilities:

•Performed source-to-target data mapping, transformation analysis, and validation activities for enterprise data migration projects.

•Wrote complex SQL queries to analyze data quality, identify inconsistencies, and validate migrated records.

•Supported ETL processes by validating source and target datasets and ensuring data integrity throughout migration cycles.

•Conducted data reconciliation and root cause analysis to investigate missing, duplicate, and inconsistent records.

•Collaborated with development and QA teams to create data validation scripts and support UAT testing activities.

•Assisted in remediation of data quality issues through analysis, correction, and validation of production datasets.

•Supported SQL Server environments by executing queries, generating reports, and troubleshooting data-related production issues.

•Supported CRM-related workflows and user requirement translation for system enhancements.

•Work with Stakeholders in gathering business requirements for data migration needs.

•Experience in creating BRD, FRD, and FSD.

•Created process flow diagrams and documentation aligned with project management best practices.

•Assist in designing, planning, and managing the data migration process.

•Work with subject matter experts and project team to identify, define, collate, document, and communicate the data migration requirements.

•Detail Understanding and extensive knowledge of writing User Stories.

•Assisted QA teams in developing test scenarios, validating requirements, and supporting UAT execution.

Environment: MS Office Word/Excel/PowerPoint, MS Project, MS Visio, Agile, Web Services, SQL Server, SharePoint, JIRA.

PROJECTS

HR Management and Operations Application–Python

•Designed and developed an HR operations application using Python to manage employee data, leave tracking, and performance evaluation.

•Designed authentication and role-based access control concepts aligned with SSO and IAM best practices.

•Implemented role-based access control and user authentication modules. Integrated data visualization libraries (Matplotlib, Seaborn) for HR analytics.

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