Customer Service Representative & Healthcare Assistant
Resume:
Joanne Lopez
**** ********** **** ** *** ***
Rio Rancho, NM 87124
Education
Metropolitan College of Court
ABQ NM 87108
Associate in paralegal studies
GPA 3.75
Objective
As a customer service representative, my primary objective is to support the functioning of business by ensuring exceptional customer service. Receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules.
References
Sonia Tiner
505-***-**** *****.*****@**.***
Suzanne Weddellsmith
Mike Duran
Anita Garcia
Experience
November 2022- present June 2024
Home healthcare Assistant • Private
Prepares and maintain health records and reports to collaborate with case managers, and medical staff.
Coordinating transportation, scheduling appointments, monitoring medicines, maintaining the household
Helping patient bathe, dress, groom, use the toilet, walk, stand, or exercise,
August 2003 – June -2008
Customer service rep / supervisor on floor-Sitel
Respond promptly to customer inquiries,
Acknowledge and resolve customer issues,
Communicate with clients through various means,
Maintain a positive and professional attitude with clients at all times..,
Learn the product well l.
August 2006 – June 2007
Customer service rep - convergys
Respond promptly to customer inquiries,
Acknowledge and resolve customer issues,
Communicate with clients through various means,
Maintain a positive and professional attitude with clients at all times..,
Learn the product well.
Contact this candidate