Human Resources & Employee Relations Specialist

Amaya Neal

Charlotte, NC m: 803-***-**** ***********@*****.*** LinkedIn

Human Resources NC Public Notary Employee Relations Career Profile

Proven talent for aligning business strategy and objectives with established customer service and sales paradigms to achieve maximum impacts on satisfaction and loyalty in competitive markets. Results-focused worker with the ability to maintain productivity and efficiency in fast-paced environments, collaborate with diverse individuals, and guide team members in surpassing ambitious goals. Recognized for superb communication skills, with the capacity to lead interdisciplinary teams while building productive, professional relationships.

Core Competencies

• Cross-Functional Collaboration

• Team Leadership/Training • Conflict

Resolution

• ADP

• Complex Problem Solving • Paychex

• Workflow/Schedule Coordination • Staff

Recruitment/Hiring • Resource Allocation

• Workday

• Data Analyzation

• Employee Benefits

• Time Management • Multitasking

• Microsoft Excel • Organization

• Payroll

• QuickBooks

• Notarization

Professional Experience

P.C. JACKSON PLUMBING CO., LLC, APRIL 2025 TO CURRENT Human Resource Assistant

• Communicate Human Resource initiatives to executive level team members.

• Manage and process payroll contributions to employees.

• Onboard team members to HR platforms and job task-related systems.

• Enroll employees in a benefits package and communicate with coverage groups.

• Assist with project bid documents by sending plumbing-related information to suppliers.

• Process weekly job costs and correspond with accounting team members about billing labor.

• Developing and implementing documentation forms and legal compliance initiatives and best practices. MATRIOSH, JANUARY 2025 TO February 2025

Operations and Human Resource Intern

• Oversee the recruitment, interviewing, selection, hiring, and onboarding of new team members; evaluate candidates based on experience, qualifications, and personality/cultural fit.

• Develop new talent acquisition efforts in attempts to attract new talent as well as implement new HR strategies to reflect current market trends.

• Monitor and create job postings via LinkedIn.

• Communicate Human Resource initiatives to executive level team members. FREDDY’S FROZEN CUSTARD AND STEAKBURGERS, April 2022 TO NOVEMBER 2024 SUPERVISOR

• Provide leadership, direction, and motivation to over 30 subordinate team members, including delegating tasks and organizing staff to ensure a smooth shift.

• Oversee the recruitment, interviewing, selection, hiring, and onboarding of new team members; evaluate candidates based on experience, qualifications, and personality/cultural fit.

• Administer disciplinary actions as necessary to uphold behavioral and service quality standards. • Orchestrate store opening and closing procedures, including locking/unlocking, bank deposits, and inventory reporting. Amaya Neal Page 2

PINNACLE CLASSICAL SCHOOL (VIA GARDNER-WEBB UNIVERSITY),NOVEMBER 2023 TEACHING ASSISTANT

• Provide leadership, direction, and motivation to over 30 students including delegating tasks and organizing classrooms to engage students with content and course material.

• Oversee the classroom experience by providing engaging coursework.

• Assist teachers with creating coursework and managing classroom expectations.

• Develop professional relationships with students and coworkers to create a positive working environment. • Make lesson plans to reflect North Carolina state education standards to ensure students understand required content areas and advance in their educational pathways.

Education

BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION,HUMAN RESOURCE MANAGEMENT, Western Governors University

Masters of Business Administration; Information Technology Management. Western Governors University Additional Credentials

• Essential Soft Skills

• Work Ready Data

• Work Ready Reading

• Work Ready Math

• ServSafe Food Manager License

• Workday Basic Series

• Strategic Thinking and Innovation

• NC Public Notary

Professional Affiliations

• NCAE – North Carolina Association of Educators

• SHRM – Society for Human Resource Managers

• WGU SHRM Virtual Student Chapter – Western Governors University Student SHRM

• CASHRM – Charlotte Area Society for Human Resource Managers

• NCCRA - Commissioned NC Public Notary

Volunteerism

• Outward Bound Costa Rica

• York County Fire Department

Additional Information

Amaya Neal Page 3

Languages: English, Elementary-Level Spanish

Technical Proficiencies: Microsoft Office (Word, Excel, PowerPoint, Outlook), Workday, ADP, PayChex, AMG, and QuickBooks.

Interests: Reading, martial arts, beauty, traveling, animal care

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