Hospitality & Operations Manager Resume

Alicia Tronetti

*** ******** ******

Jamestown, NY 14701

716-***-****

**************@*****.***

SUMMARY OF

QUALIFICATIONS

over 15 years of hospitality service experience

Privy to typing, scheduling, and organizing restaurant

Proficient in Microsoft Office Suite (Access, Excel, and Word)

Demonstrate trust through handling payroll and petty cash

EDUCATION

Bryant & Stratton College, South Towns,NY

December 2025

Degree: Bachelor’s in business Management

Jamestown Business College, Jamestown, NY February 2024 Degree: Associate in applied science

Major: Business Administration/Hospitality Management

President’s List

RELEVANT

COURSEWORK Advanced Marketing Social Media Marketing

Oral Communications Principles of Economics

Principles of Management Computer Applications I, II

EXPERIENCE

Denny’s Restaurant

Restaurant Manager

Fredonia, NY. October 2024-

July 2025

Tops Market

Front End Manager

Dunkirk NY November 2023 – October 2024

Managed and guided 45 employees.

Cash counting and dropping

Book keeping and Accounting.

Hiring, training, and overseeing employees

Scheduling, covering, and motivating staff.

Athenaeum Hotel, Chautauqua, NY February, 2021—November,2023

Shift Supervisor for Special Events

Oversee and train 28 employees on special events.

Monitor food quality and set up special dinner services.

Take weekly inventory and order restaurant supplies.

Schedule staff and assist with payroll.

Italian Fisherman, Bemis Point, NY December 2013-January2017

Floor manager

Scheduled, and assisted staff

trained new employees in serving.

Ordered inventory when needed.

Friendly’s Restaurant, Myrtle Beach, SC August 2007-June 2012

Shift Manager

Opened and closed cash drawer and dining room

Managed servers and monitored all staff activities.

Took inventory and ordered stock for the restaurant

Customer Service Manager at Top Markets Currently.

Contact this candidate