K E I S Y R O D R I G U E Z
C O N T A C T
******************@*****.***
Miami Gardens, FL
IMATER HIGH SCHOOL ACADEMY
• High School Diploma
MIAMI DADE COLLEGE
AA/ASN - Pre-Nursing
GPA: 3.8
E D U C A T I O N
S K I L L S
Active Listener
Responsible
Teamwork
Goal Oriented
Effective Communication
English: Fluent
Spanish: Fluent
L A N G U A G E S
P R O F I L E S U MMARY
Dedicated with customer service experience, including roles receptionist/office admin and sales associate. Proven ability to provide excellent customer service, manage multiple tasks, and contribute to a positive work environment.
WORK E X P E R I E N C E
APRIL 2022-
AUGUST 2023
Champs Sports
Sales Associate/ Cashier
AUGUST 2023-
DECEMBER 2024
Comfort Inn and Suites MIA
Front desk Agent
The Palace at Home
Receptionis/ Customer Service
•Exceeds guest expectations.
•Keeps a friendly approach with guests.
•Quick and efficient with check- in/check - out process.
•Delivers information regarding hotel and its amenities. Answered incoming phone calls and provided information or transferred calls accordingly.
Directed numerous calls per day to appropriate recipients using multi-line system.
Treated visitors with friendly, approachable attitude. Answered questions regarding company pricing and policies. Managed office supply inventory by regularly checking stock levels and ordering new supplies.
Coordinated deliveries and pickups of packages or documents for office.
•Recommended merchandise to customers based on their preferences.
•Maintained knowledge of sales and promotion, return policies and security practice.
•Described merchandise and explained use, operation and care.
•Efficiently restocked shoes and clothing based on size and gender. DECEMBER 2024 -
JANUARY 2026