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Direct Support & Facility Maintenance Technician

Location:
Fitchburg, MA
Salary:
$21
Posted:
July 06, 2026

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Resume:

STELLA DACMETA LONGLA

** Prince Street

• C: 978-***-****

• H: 978-***-****

• Email: ***********@*****.***

PROFESSIONAL SUMMARY

Motivated with a solid four years’ experience working with individuals with Chronic disease and Developmental disability ranging from Autism, Dementia, Behavior problems, Alzheimer, Schizophrenia, Down syndromes, Individuals on wheelchairs with diabetes etc., and pay excellent attention to details and teamwork and technically-savvy with outstanding relationship building and training.

SKILLS

Team leadership

Good verbal communication

Fast learner and Excellent attention to details

Great at multi tasking

Able to work independently Conflict resolution Team liaison

Greatly organized

Good at Budgeting and Finance

Customer service

Excellent cooking skills

ACCOMPLISMENTS

Job readiness class, neutral Writing trained and Emergency trauma and management.

WORK HISTORY

Maintenance technician at CBRE-AMAZON (2024 till date)

In charge of facility maintenance

Highly responsive to software communication channels (emails, chime, slack, sim ticketing …etc.)

Vendor management

Completed major safety programs and training with certification

(general and emergency safety, health and ergonomics, equipment machinery, chemical and hazardous material, and construction and site-specific

Attend and share contributions in facility and team meetings

Shift covering as needed

Direct Support Professional (DSP) at Empower Healthcare Staffing (2025 till date part-time relief)

Help clients with their day-to-day activities (providing transportation to community events and hospital appointments)

Assist individuals with house chores such as showering, cooking, shopping, laundry, …etc.

Team communication and strong zeal to work as a team with other co-workers

Encourage self-help activities and promoting autonomy

Record and report new changes in client’s behavior

Developing and implementing behavioral management plans for my clients

Maintaining a safe living environment and adhering to state regulations for my clients

Encouraging community participation and facilitating social activities every Thursdays and Fridays

Monitoring physical and mental health needs

Maintaining regular paperwork, including daily activity logs, medication logs, and casework notes

Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation

Maintained a clean and safe home environment for patients, reducing falls and accidents.

Maintenance Technician at Delgado (2023-2024)

Moving and organizing office equipment (computer monitors, office desk and files, etc.)

Assembling of office files, cabinets, and tables

Delivery from one Amazon facility to another

Assist with the daily task in the absence of my supervisor Restaurant Manager at the Pigs in Flames (2022-2024)

Oversee the day-to-day running of the business

Organizing of weekly work schedules

In charge of daily prep and seasonal menu updates

Responsible for the placing of food supplies and payment of bills,

...Etc.

Behavior Support Professional (BSP), Open sky community service (2022-till date)

Work as a team to promote efficiency and as a veteran staff, I helped train new staff.

Attending staff meetings and bring up new ideas to improve management of Program

Assist with community outings

Serve as an internal program advocate for both colleagues and individuals by gathering concerns and presenting them during staff meetings and following up with supervisors to make sure the concerns are sorted out

Checking and reporting supplies shortage and making of grocery list when necessary.

Document shift responsibilities after completion

Assist with activities of daily living

Assistant Program Director (APD) at Bridge well (2021-2022).

Writing of incident reports and daily shift notes.

Do FMRS and Banking

Organizing internal training

Update Resident Medical information when there are any Changes with accordance with their PCP

Coordinate and go for medical visits and make new appointments

Update medication sheets and Current. Medication Sheets Monthly

See the running of the house in the absence of the PD.

Organized Resident meeting and with their participation, make weekly activities, chores and food Menu

Work as a team to promote efficiency

EDUCATION AND CERTIFICATIONS

• Bachelor’s in business administration.

• First Aid and CPR (Red Cross Association)

• MAP certified (Medication Administration Program)

• Dementia certified

• Neutral writing trained

• Management

• Safety awareness Trained and certified

• Cane and lift trained and certified



Contact this candidate