Customer Service & Warehouse Coordinator
Resume:
Jodi Ann Sewell
******************@******.***
Tel:347-***-****
SUMMARY
People oriented professional with effective communication skills, customer focused and problem-solving skills. Seeking a position as a company representative to prove my supportive skills while providing exceptional service experience with compassion and care.
EDUCATION
High School Graduate (East Orange Campus High School)
East Orange, NJ
SKILLS
●Verbal communication
●Customer service
●Leadership skills
●Safety minded/conflict resolution.
WORK EXPERIENCE
Warehouse Coordinator Assistant
Randstad
Answer incoming calls for order placements for sales
Respond to and communicate email responses on merchandise on hand
Prepare order packing lists for pickers to fulfill.
Create license plate and shipping labels for pallet shipments.
Customer service representative
(United Express)
2023-12/2024
●Providing a high standard and remarkable in-flight service
●Maintain a neat and orderly cabin environment
●Respond to a variety of emergency/nonemergency situations
●Work independently as the only FA on board or part of a team without supervision.
●Ensure the safety and comfort of all passengers on board
●Prepare and serve customers meals during travel.
Package Handler
United Parcel Service (UPS)
August 2012-July 2023
●Lift and sort Packages weighing up to 70 pounds to conveyor belts to assigned destination
●Unload trailers with merchandise for processing and shipping
●Load trailers and assign labels for packages for shipment
Picker Packer
Amazon
May 2021-July2023
●Prepare and shop for customer grocery orders for delivery
●Communicate orders to drivers for merchandise delivery
●Conduct inventory and detailed report of merchandise
●Perform problem solving resolution for order errors
Store Customer Service Representative
Burlington Coat Factory
September 2018-March 2020
●Greet customers and provide customer service assistance during their shopping experience
●Stock shelves with merchandise for sales
●Conduct security and ensure to maintain an anti-theft environment
Aircraft Cleaner
PrimeFlight Aviation
August 2015- December 2018
●Wipe and sanitize aircraft windows, tray tables. Bathroom and galley areas
●Remove trash from seat pockets, aircraft aisle, bathroom and galley areas
●Fix seat belts and ensure working condition
●Perform security and safety checks on aircraft making sure all equipment is on board
Passenger Assistance Representative
Gateway Security Service
November 2010-April 2013
●Provide exceptional customer service assistance to passengers while they travel
●Provide wheelchair assistance to disabled passengers throughout tge airport
●Assist passengers with boarding and deplaning assistance as needed
AWARDS
3 times employee of the month plaque
5 years appreciation of hard work plaque
10 years appreciation of hard work plaque
Contact this candidate