Customer Service & Collections Specialist
Resume:
Chonte Harley
Baltimore, MD. 21230
******.******@*****.***
SKILLS
● 10 years Customer Service Experience
● 5 years of Collections Experience
● 2 years of Logistics
EXPERIENCE
AMAZON - Fulfillment Associate
November 2021 to Present
● Receive and put away inventory, get customer orders ready for packing and shipping.
● Operate power industrial tools such as forklift, pallet driver, and work at heights up to 35 feet.
● Load boxes into trucks for shipment
● Scan barcodes for organizing and tracking.
● Troubleshoot problems and ensure products meet quality requirements. HOME DEPOT - Head Cashier
June 2005 - September 2011
● Oversee the floor to make sure all cashiers have adequate money till the end of their shift. Make sure all customers are being tented to.
● Close all registers and count out draws. Send to bookkeeping for verification. CITIFINANCIAL - Legal Collections
March 2000 - June 2005
● Call customers to collect on outstanding debt and work with the attorneys to put liens on property and issue garnishments.
● Close accounts, send closing, and paid in full letters. EDUCATION
Carver Vocational Technical High School - Diploma
September 1986 - June 1990
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