Retail General Manager and Operations Leader

Tonya Boyd

************@*****.*** **** silver lakes Blvd Apt 309 Alexandria VA, 22315, United States 765-***-**** Summary

Highly experienced General Manager with nearly 30 years of progressive leadership in retail operations and personnel management. Proven ability to excel in hiring, firing, scheduling, inventory control, and customer service, ensuring efficient business operations. Possesses a strong background in team leadership and asset protection, with past experience in military personnel assignment. Eager to leverage extensive operational expertise to drive success and enhance profitability for a dynamic organization.

Work Experience

General Manager, Goodes, Roanoke Va, United States 03/1998 – 05/2026

Directed all operational facets including staff hiring and termination, schedule management, inventory ordering and receiving, and cash management. Cultivated an environment of excellent customer service through dedicated coaching and training of new hires.

Oversaw inventory control, asset protection, and the trading of new merchandise. 75C, Army, Indianapolis IN, United States

08/1988 – 03/1998

Assigned enlisted personnel and officers to overseas and stateside tours of duty. Education

Diploma, Halifax County Sr High, South Boston Va, United States 09/1978 – 06/1981

Completed high school education with a GPA of 3.8.

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