Human Resources Assistant & Collection Specialist
Resume:
ERIN GIST
West Carrollton, OH, *****
*********@******.***
CAREER OBJECTIVE
Efficient recent college graduate with a Associate Degree (A.S.) in Business Administration (3.5 GPA),a Bachelor’s Degree (B.S.) in Human Resource Management (4.0 GPA) and with 6+ years of work experience. Aiming to leverage academic experience and a proven knowledge of team building, conflict resolution, and customer communications to successfully fill the Human Resource Manager Assistant role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
EDUCATION
PARK UNIVERSITY Parkville, MO
B.S. Human Resources Management May 2021
GPA: 4.0
Awards & Honors: National Leadership Honor Society
SINCLAIR COMMUNITY COLLEGE Dayton, OH
A.S. Business Administration May 2020
GPA: 3.5
Relevant Coursework: Accounting, Business Management
Awards & Honors: Phi Theta Kappa National Honor Society, National Leadership Honor Society
Extracurricular Activities: Habitat for Humanity, African Student Association (ASA), Big Sister Program
PAUL LAURENCE DUNBAR Dayton, OH
High School Diploma (May 2002)
PROFESSIONAL EXPERIENCE
Eastway Behavioral Healthcare Dayton, OH
Assistant Supervisor Sept 2021-Aug 2022
• Supervise resident specialists and delegate their duties to them
• File paperwork and make sure all staff adheres to state and federal guidelines
• act as a resident specialist ( providing care and interacting with clients with mental
And behavioral issues).
Vinebrook Homes LLC
Collection specialist Dayton, OH
May 2022-present
• Collect Past Due Payments from Residents
• Call send emails to residents regarding issues with their accounts
• Send proper documentation to third-party collection agency on Vinebrook’s behalf
to assist with collecting funds on past due accounts
• Assist manager with special projects
Home instead Dayton, OH
Home Health Aide Aug 2019 – Mar 2021
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
Synchrony Financial Kettering, OH
Collector Oct 2013 – Sept 2021
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
Answer customer questions regarding problems with their accounts.
Receive payments and post amounts paid to customer accounts.
Office Depot Trotwood, OH
Assistant Manager Jan 2011 – Sep 2015
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Establish and implement policies, goals, objectives, and procedures for their department.
USMC Parris Island, SC
Compute, record, and proofread data and other information, such as records or reports.
Inventory and order materials, supplies, and services.
Process and prepare documents, such as business or government forms and expense reports.
Train other staff members to perform work activities, such as using computer applications.
ADDITIONAL SKILLS
leadership/team building
analysis and problem solving
training and development
CREDENTIALS AND LICENSES
CNA
REFERENCES
References available upon request
Contact this candidate