Retail and Credit Management Professional
Resume:
Ericka Banks
Lynchburg, VA
Professional Summary
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
General Manager
Premier Rentals-Lynchburg, VA
December 2024 to Present
Open and close the business
Daily deposits to the bank
Customer service
Maintain daily quotas
Ordering furniture to make our showroom store is full and looking inviting Calling customers that are due, past due, to make there payments. Handling customer complaints.
Credit Manager
Rent-A-Center-Lynchburg, VA
November 2023 to December 2024
My responsibility is to make sure that deliveries are scheduled on time. As a credit manager I also over see that payments are on time. If payments are past due, I call the customer to try and get them to make a payment. I also schedule returns/pick ups. I also open and close the store. General Manager
Buddy's Home Furnishings-South Hill, VA
November 2020 to December 2023
• Fielded telephone calls and complaints from clients
• Provided guidance to staff members on new procedures and policies
• Ensured adequate staffing and recruitment to meet the needs of the business Assistant Sales Manager
Tuesday Morning-Lynchburg, VA
February 2018 to February 2019
1. Open and Close Store
2. Bank Deposit
3. Scheduling
4. Maintains a clean environment
Sales Manager
Rent-A-Center-Henderson, NC
July 2012 to May 2018
Education
High school diploma
E.C. Glass High School - Lynchburg, VA
August 1985 to June 1989
Skills
• Sales Management
• Customer service
• Freight Experience
• Profit & Loss
• Budgeting
• Negotiation
• Sales
• Expert
• Interviewing
• Bookkeeping
• Marketing
• Cold Calling
• Inventory Control
• Cash handling
• English
• Employee orientation
• Microsoft Office
• Planograms
• Store Management Experience
• Retail Management
• Recruiting
• Account Management
• Organizational skills
• Payroll
• Retail Sales
• Merchandising
• Management
Certifications and Licenses
Driver's License
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