Senior Software Developer - .NET & Cloud

Resume

KHALED KHAZAA’LAH

Montgomery, Alabama ***17

205-***-**** •******.*********@*******.***•www.linkedin.com/in/khaledkhazaalah SENIOR SOFTWARE DEVELOPER

Analytical and forward-thinking Software Developer with 15+ years of experience designing, architecting, and delivering enterprise-grade applications across energy, insurance, government, and GIS domains. Adept at leading cross-functional teams, driving end-to-end SDLC execution, and implementing scalable, secure, and high-performance solutions. Known for strong communication, mentoring junior developers, and guiding teams through complex technical challenges. Skilled in modern .NET, cloud technologies, data integration, authentication/IAM modernization, and real-time system support. AREAS OF EXPERTISE

Standalone Projects •Web Services •Enterprise Solutions •Customized Web Applications Architecture •Structure •Logic •Integration •Analysis •Troubleshooting •Testing •Debugging Setups •Implementation •Installation •Deployment •Go Live •Documentation •System Review Corporate IT Systems •Workflow Systems •Archiving Systems •Subsystems & Interfaces Tables •Functions •Stored Procedures •Coding Standard & Style •SOLID Principles •Design Patterns

•Algorithms •Object-Oriented •Code Review •Company Standard TECHNOLOGY COMPETENCE

Languages: C#.NET, Java, XAML, XML, XHTML, HTML, Razor Web: ASP.NET (Web Forms, MVC), Razor, JavaScript, Ajax, jQuery, Angular JS, Silverlight. Databases: MS SQL, Oracle.

Data Integration: SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS). Services: SOAP, REST, WCF, Web API, Microservices Architecture. Cloud Technologies: Azure, AWS.

Tools: In Rule App, Visual Studio 2005-2022, Blend for Visual Studio 2013, Eclipse for Java Business Process Management (BPM)\Workflow: Kofax BPM (Total Agility). Geographic Information System (GIS): ESRI ArcGIS APIs. SDLC: Agile-Scrum, Waterfall, Iterative

Platforms: Windows

PROFESSIONAL EXPERIENCE

Southern Company, Remote • May, 2022-Present.

The Southern Company is a major energy provider in the southeastern U.S., operating through subsidiaries like Georgia Power, Alabama Power, Mississippi Power, Southern Nuclear, and Southern Power. They utilize various energy technologies, including Renewable Energy, Nuclear Energy, Natural Resume

KHALED KHAZAA’LAH •Page 2 of 5

•205-***-****• ******.*********@*******.***•www.linkedin.com/in/khaledkhazaalah Gas, and Carbon Capture. From an IT technologies standpoint, the Southern Company leverages various technologies to enhance its operations like Smart Grid Technologies, Advanced Data Analytics, Cybersecurity Measures, Cloud Computing, and IoT.

Senior Software Developer (Customer Engagement) • 2025-Present. Contribute as a senior developer within the Customer Engagement Portfolio, delivering secure, scalable, and modern enterprise solutions with a focus on authentication, full-stack development, and identity modernization. Collaborate closely with architects, product owners, and cross-functional teams to design, develop, and enhance enterprise applications while supporting technical initiatives across the portfolio. Selected Roles and Achievements:

• Serve as a subject matter expert (SME) in authentication and identity management, ensuring solutions align with enterprise security standards and best practices.

• Develop and maintain full-stack applications in a C#/.NET environment, building high-performance backend services and RESTful APIs.

• Support modernization initiatives by migrating applications from legacy IAM platforms to the cloud- based ForgeRock IAM solution, improving scalability, security, and maintainability.

• Implement OpenTelemetry (OTel) Collector solutions for centralized telemetry, integrating traces, metrics, and logs into Grafana dashboards to improve observability and operational insights.

• Leverage AI-assisted development tools, including Microsoft Copilot, to improve development efficiency, code quality, and delivery speed.

• Participate in code reviews, contribute to development standards, and support continuous improvement initiatives across engineering teams.

• Collaborate with developers and stakeholders to troubleshoot issues, optimize application performance, and deliver reliable software solutions. Technology Environment: C#, .NET 8, REST APIs, ForgeRock IAM, MS SQL, Git, TFS/Azure DevOps, OpenTelemetry (OTel), Grafana, Microsoft Copilot, Agile-Scrum. Senior Software Developer (Generation)• 2022-2025. Led data integration initiatives for Generation business units, ensuring reliability and performance of real-time systems. Collaborated with developers, infrastructure teams, and business stakeholders to deliver high-quality backend services and integration solutions. Selected Roles and Achievements:

• Led data integration and backend development efforts supporting real-time operational systems.

• Designed, developed, and maintained backend services and APIs using C#.NET, MS SQL, and .NET8.

• Ensured high-quality, deployment-ready code through unit testing, peer reviews, and adherence to Agile-Scrum practices.

• Supported production systems, monitored data pipelines, and resolved issues to maintain system uptime and performance.

Technology Environment: C#, .NET 10, MS SQL,, Web API, SOAP. Visual Studio 2022, TFS, Git, SoapUI, Postman, JetBrains-TeamCity, Agile-Scrum.

Resume

KHALED KHAZAA’LAH •Page 3 of 5

•205-***-****• ******.*********@*******.***•www.linkedin.com/in/khaledkhazaalah Centralized Alabama Recipient Eligibility System (CARES), Montgomery, Alabama • 2015-2017, 2018-2022.

The Centralized Alabama Recipient Eligibility System (CARES) is Alabama’s approach to the modernization of the enrollment and eligibility systems for Medicaid, Child Health Insurance Program, Food Assistance, TANF and Subsidized Child Care. Through this system, citizens will be linked with critical, life-saving services in an efficient, user-centric interface.

Senior Software Developer• 2018-2022.

Working closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. Software Developer• 2015-2017

Building Web-based Enterprise system designed to support multiple agencies and programs in a highly automated enrollment and eligibility process.

Selected Roles and Achievements:

• Working with business analysts to help with approaching the best way to solve the problems.

• Designing solutions to meet business requirements.

• Developing code based on designs.

• Creating automated tests for a regression suite.

• Getting the new technology very fast like MS-CRM and In-Rule App, and helping in using these techs with a maximum efficient capabilities.

• Take part in all Scrum ceremonies (stand-ups, planning, refinement, reviews, and retrospectives) Technology Environment: C#.NET, Microsoft Dynamics CRM, MVC, JavaScript, JQuery, Knockout, CSS, SSIS, SSRS, Visual Studio 2017, TFS, In Rule App, Agile-Scrum. ALFA Insurance, Montgomery, Alabama • 2017-2018.

Alfa vision focus on effective use of technology to enhance the productivity of their people and increase their knowledge of, and service to, their customers. Senior Software Developer

Maintaining and refactoring the current applications and services, creating new handy apps for the business department to make their job a lot easier.

Selected Roles and Achievements:

• Responsible for leading the designing, developing, releasing and maintaining designated software applications.

• Lead communications that ultimately result in a precise, clear, documented set of requirements.

• Help determine changes needed based on a set of requirements within an individual application, across applications, platforms and teams.

• Organize and distribute work to team members based on the complexity of the work and the skills of the team members.

• Understand the business needs and models that drive the development requests.

• Takes an active role in discussions related to procurement of technology vs in-house development. Resume

KHALED KHAZAA’LAH •Page 4 of 5

•205-***-****• ******.*********@*******.***•www.linkedin.com/in/khaledkhazaalah INFOGRAPH COMPANY, Amman, Jordan • 2014-2015

Exclusive distributor for Environmental Systems Research Institute (ESRI) GIS products, services, and applications, with ArcInfo in California, USA, and leading company of Arabic Language software. Senior Software Developer

Created forms using Silverlight / C# for GIS Tracking System Reports. Developed software solutions using ESRI ArcGIS API and services. Built Crystal Reports and connected to Silverlight forms. Selected Achievements:

• Researched and developed programming to connect Crystal Reports with Silverlight application.

• Wrote algorithm to resolve errors in data returned from GIS engine.

• Merited award for fulfilling first phase of GIS Tracking System project on time. Technology Environment: C#.NET, Silverlight, ESRI engine database, Visual Studio 2013, Blend for Visual Studio 2013, ERSI ArcGIS, Windows Server 2012. IMAGE TECHNOLOGIES (ITEC), Amman, Jordan

IT solution company specializing in Enterprise Document Management, Customer Communications Management, and Web-Based Business Process Management. Senior Software Developer • 2012-2014

Junior Software Developer • 2009-2012

Built programs, modules, services, and components for workflow systems (BPM) and archiving systems using ASP.NET / C#.NET. Integrated .NET web application into BPM engine using Kofax BPM APIs. Built business processes / rules using Kofax BPM engine. Developed Structure – logical design, architecture. Created development team tasks for Project Manager. Followed up with Junior Developers. Contributed to all aspects of software life cycle – analysis, design, and development, deployment, and going live. Selected Achievements:

• Completed multiple, challenging projects.

• Earned positive feedback from customer for progress status presentation.

• Merited Certificate of Appreciation for successful delivery of CSU project for Jordan Customs.

• Promoted to fulfill 2 projects as Team Lead throughout SDLC. Technology Environment: C#.NET, ASP.NET, MS SQL Server, Oracle, Visual Studio 2010, Kofax BPM, and Windows.

Resume

KHALED KHAZAA’LAH •Page 5 of 5

•205-***-****• ******.*********@*******.***•www.linkedin.com/in/khaledkhazaalah EDUCATION

Master in Computer Science (2017)

Maharishi International University, Fairfield, Iowa Bachelor in Computer Science (2009)

Al- Balqá Applied University, Jordan

PROFESSIONAL DEVELOPMENT

Microsoft Certified Professional, TS: Microsoft .NET framework – Application Development Foundation Building Web Applications with ESRI ArcGIS API for Silverlight – InfoGraph Company, Jordan (2014) MCTS – Jordan University of Sciences & Technologies, KAFD, Jordan (2009) Oracle (10g) – Computer Solutions Center, Jordan (2009) C#.NET – Consultations, Studies, and Training Center, Huson University College, Jordan (2008) ACADEMIC PROJECT

Finance Framework, Maharishi International University: Developed finance framework using design patterns to build architecture, using Maven for modularity, Predicate with multiple predicates chain, dynamic

& pluggable DAO / Repository, mixed template with Functor for dynamic business rules following financial domain skeleton, application injection, command pattern for abstracting business logic from client caller, CRUD pattern, and template view containing table and commands operating on table, providing Class UML and Sequence Diagrams, using Java Swing with Eclipse for IDE, integrating all modules into complete application in team of 5.

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